Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Our Customer Success and Growth Organization is at the heart of our member, patient, and customer experiences as we have a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments by listening to feedback to remove existing obstacles and simplify enterprise experiences. You are joining a team that cares for the well-being of our colleagues by working together in a supportive, collaborative, and agile environment.Position Summary
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As the Senior Manager Retail Property Administration, you will join the CVS Rhode Island based Property Administration team to contribute to the overall goal of supporting retail field operations. You will be responsible for over $400 million in repair and maintenance spend, that are a result of over 1.2M services annually. This role is critical to realizing the enterprise growth strategy across retail, pharmacy and health services, and facilities professional services. Senior Manager Retail Property Administration reports to the Executive Director, Property Administration and Utilities and leads a team of 12 Maintenance and Trade specialists supporting their development with a continuous improvement mindset and present the team's work and progress to department leadership.
In this role, you will have the oversight, selection, management, and training of Retail Property Administration's over 500 external service vendor partners including general contractors, electrical, plumbing Companies, landscaping, snow removal, pest control, life safety Inspection, roofing, and equipment repair across the retail business segment. This role is critical in realizing the enterprise growth strategy across retail, pharmacy and health services, and facilities professional services.
- Ability to lead and motivate a diverse team, providing clear feedback for team growth and direction
- Incorporate data analytics to analyze and report on large data sets
- Create budgets, adjust forecasts, and provide variance explanations to Finance
- Create and deliver presentations for a wide variety of audiences
- Strong project management experience working on large volume Request for Proposals (RFPs)
- Vendor performance evaluations and assist with vendor audits
- 5-7+ year relevant experience?
- Deep knowledge of Facility Management processes and tools
- Ability to create and deliver presentations for a wide variety of audiences
- Ability to create and incorporate data analytics to improve decision-making and business processes
- Experienced Service Channel user
- Experience with KPI's (Key Performance Indicators) to clearly to vendor partners to meet expectations
- Advanced skill set with MS Office Suite
- Ability to lead a team to achieve goals and guide behaviors
- Excellent oral and written communication skills, design, and problem-solving skills
- Strong negotiation and presentation skills with the ability to influence internal and external partners
- Experience with a variety of building facility services and projects and processes
- Experience with Tableau or Power BI for advanced data visualization
Bachelor's Degree or equivalent work experience requiredPay Range
The typical pay range for this role is:$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 02/28/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.