At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
We are looking for a QA Manager to join our Identity and Access Management team. The candidate will be managing QA processes and resources on multiple products of the Identity & Access Management portfolio. The individual will learn about a variety of new technologies, which can craft the IAM industry for decades to come. This position requires an individual who is a great teammate, an excellent communicator, creative, data driven, results oriented and hungry for quality.The candidate will act as an advocate for, and support, the business by serving as a quality champion through measuring and monitoring the quality and effectiveness of Products within Identity and Access Management. The Quality Assurance Manager ensures security and compliance adherence of IAM products that impact colleague experience and operational efficiency.
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The QA Manager will maintain oversight of quality management functions, programs, processes, staff and standard work. The candidate will consult and work cross functionally to influence and promote change to deliver quality service to our internal and external customers.Required Qualifications
- 7+ years of experience working within Quality Assurance domain with a proven track record.
- 7+ years of experience with software testing techniques & technologies including Smoke/unit/regression, Integration Testing, Test Driven Development (TDD), Automated testing.
- 5+ years of experience managing QA resources.
- 2+ years of experience working on Identity and Access Management technologies.
- 2+ years of experience with testing AI models, including data validation, model performance evaluation
- Experience with Selenium or another automated test suite is preferred.
- Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment at offshore.
- 5+ years of working experience in the Agile/Scrum development lifecycle.
- Strong experience managing resource needs, and capable of identifying, and communicating resource/administrative gaps.
- Proven record with enforcing process improvements, tracking deliverables, and results for each engagement.
- Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
- Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
- Knowledge of quality control processes, procedures, and policies.
- Start-up mentality and desire to innovate at a fast pace.
Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience) BUSINESS OVERVIEW
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunitiesPay Range
The typical pay range for this role is:$130,295.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.