Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary The Senior Manager, Medicare Member Experience Consultation will design enterprise-wide and/or cross-functional solutions to address opportunities to improve our Medicare Advantage member experience. This work results in initiatives that significantly impact organizational strategy, enabling the organization to be competitive in the marketplace and effectively serve its customers. In this role, you will partner with business owners to optimize the achievement of strategic business objectives, to include profitable growth and improved organizational effectiveness.
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What you will do:
- Lead projects and programs designed to support the organization's Star Rating goals and improvement strategies.
- Conduct research, analysis, and reporting of data and information for the improvement of Medicare Advantage member journeys.
- Handle files, reports, and conducts financial analysis, and manages organizes information insights.
- Collaborate internally and externally with clients and senior management regarding the organization's goals and objectives.
- Advise the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management.
- Develop reports for the organization regarding current business trends and best practices for senior management and stakeholders.
- 2 plus years of work experience in managed care
- 2 plus years of Project or Program Management experience
- Experience leading cross functional teams
- Proficiency in PowerPoint development
- Proficiency in the use of Excel for data analysis
- Bachelor's degree or equivalent work experience
The typical pay range for this role is:$82,940.00 - $182,549.40
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 01/23/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.