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Senior Digital Product Manager

AT CVS Health
CVS Health

Senior Digital Product Manager

Washington, DC

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health's Analytics & Behavior Change (A&BC) is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approach to quickly transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all of our businesses in CVS Health. We are responsible for understanding the data flow from a business perspective to create a solution architecture to model the business. Our data teams build next generation data and machine learning platforms and products in the cloud that help power CVS Health to make healthier happen for 100+ million customers.

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The A&BC organization is looking to grow its Strategy & Product team. Join us as we embark on an exciting journey to drive a transformational shift in how CVS Health leverages technology and analytics to become the leader in healthcare in the U.S.

CVS Health has a distinctively comprehensive lens into elements of healthcare across the care journey. In this role, you will have a unique opportunity to develop and refine innovative AI products built on one of the largest single-source data libraries in healthcare. You will be responsible for leading the development and launch of new products, working with business partners and data engineering to produce impact.

Responsibilities:
  • Develop deep understanding of Grievances area, its data and business processes
  • Develop user stories and detailed product specifications to communicate feature requirements to data science, engineering and stakeholder teams
  • Support data science and engineering teams to implement features by clarifying requirements, facilitating technical discussions, and helping technical team members to understand users and the business
  • Facilitate problem solving and prioritization across teams, factoring in trade-offs between speed, scalability and quality
  • Draft, refine and communicate business cases to key stakeholders to obtain input and buy-in
  • Work closely with enterprise clients to inform product decisions and validate hypotheses
  • Demonstrate and support dissemination of best practices for product management, product development, release management and user support
  • Develop and execute strategies for proactive user support and issue resolution
Required Qualifications
  • 4+ years' experience in product management, data strategy, or management consulting
  • 4+ years' experience in healthcare / digital health, with exposure to data and analytics
  • Proficient with introductory data analysis (e.g. SQL)
  • Passionate about exploring the unknown and unafraid of ambiguity
  • Proven track record of strategy work and / or product definition, launch, and management
  • Strong communication with peers and senior leaders, both 1:1 and in small groups
Preferred Qualifications
  • Demonstrated ability to communicate technical concepts and implications to business stakeholders and customers as well as business concepts and requirement to Data Science, Engineering, and other technical teams
  • Passionate about making healthcare more efficient and want to be part of a transformational change to making it more consumer friendly
Education
  • Bachelor's degree required
Pay Range

The typical pay range for this role is:

$142,140.00 - $284,280.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 11/01/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Washington, DC, USA
Job ID: CVS-R0416668
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program