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Senior Analyst, Network Management

AT CVS Health
CVS Health

Senior Analyst, Network Management

Phoenix, AZ

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryDesigns, develops, contracts, maintains and enhances relationships with facilities, physicians and ancillary providers which serve as contractual networks of care for members. Manages and maintains relationships with healthcare providers within a network by negotiating contracts, evaluating provider performance, resolving issues or disputes, identifying network expansion opportunities, and collaborating with internal and external stakeholders.

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Additional Responsibilities to include but not limited to the following:- Administers the issue resolution system for the network to help analysts investigate and troubleshoot network issues detected through monitoring systems.

- Analyzes complex network issues that may affect bandwidth utilization, latency, packet loss, and network availability.

- Applies in-depth knowledge of network capacity planning to estimate future growth and identify potential network obstacles.

- Collaborates with cross-functional IT operations, security, and software teams to ensure smooth network operations and system integrations.

- Generates routine reports on network performance, incidents, and patterns to illustrate trends for internal and external stakeholders.

- Configures routers, switches, firewalls, and wireless access points to ensure that network equipment is functioning properly.

- Coordinates the monitoring of security logs and security events in order to track potential security vulnerabilities or incidents.

- Examines technologies such as network virtualization software and cloud computing tools to assess the benefits and impacts of possible integrations.

Identifies opportunities to collaborate with vendors on procurement strategies regarding network equipment in order to meet contractual obligations.Required Qualifications- 3 years work experience

- Working knowledge of problem solving and decision making skillsPreferred Qualifications- Certified Billing and Coding Specialist (CBCS) preferred.

- Bachelor's degree preferred/specialized training/relevant professional qualification.EducationHigh School Diploma or equivalent GED Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 02/28/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Phoenix, AZ, USA
Job ID: CVS-R0491911
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program