Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary
Renewal and Reporting Specialist. Provides day-to-day support to
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Account Executives and Account Managers for operations work
related to renewals. Responsible for accurate, timely coordination with numerous internal departments concerning set-up in the claims system,
fulfillment, eligibility, plan documents, billing, etc. Also serves as the single point of contact for creating and delivering required reporting... provides standard
and ad hoc reports from various systems to meet client and broker
requirements.
Required Qualifications
- Acts as the single point-of-contact for renewal activities;
coordinates resolution of all project deliverables and renewal
related issues
- Develops and executes reporting strategy consistent with
customer expectations; ensures reporting accuracy and timely
delivery on all required reports
- Effectively manages RnR team dynamics and works collaborative with fellow team members ensuring success of the overall process; ensures follow-through on assigned responsibilities and tasks
- Solicits and assesses customer feedback to enhance continuous
quality improvement on the renewal and reporting processes
Preferred Qualifications
- 3 years healthcare industry experience
- 2 years in-depth knowledge of Meritain products, services and
system capabilities
- Project Management and leadership experience a plus
- Solid foundation using Microsoft Office applications
- Salesforce experience a plus
Education
The highest level of education desired for candidates in this
position is a Associate's degree or equivalent experience Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 03/10/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.