Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
Onsite position in Chandler, AZ. Job responsibilities entails administrative duties on site as well as virtual team functions. Duties includes:

• Opening mail and reviewing to determine department responsible.
• Review of returned refund checks on site - sorting and scanning into a designated location.
• Printing private pay and facility invoices and mailing to appropriate address.
• Reviewing, printing, and mailing document requests to customers.
• Potential ordering of supplies and mailing them to colleagues across the company.
• Researching correspondence and updating operating systems as needed.
• Using tools and systems to investigate bad address and return mail incidents received for updated addresses and updating operating systems with appropriate information.
• Review of checks received on site and forwarding to lockbox.
• Backup to other admin personnel on site and other remote team members.
• Use of various tools and systems
• In addition, you may be responsible for partnering and working with other departments on tasks and/or participating in various projects and/or meetings as designated by management.
• Ensure appropriate and professional communication to our internal and external colleagues and customers on inquiries and resolve issues
• Follow all applicable government regulations, including HIPAA
• Demonstrate Omnicare's established Core Values
• Comply with departmental policies
• Meet minimum production and quality requirements
• Participate in meetings and training via phone and/or video conferencing

• 1+ year of professional experience including customer service
• 1+ year in a clerical, data entry, administrative, or other office role
• 1+ year using MS office in a professional or academic setting

• Effective multitasking skills and the ability to work in a fast paced, rapidly changing environment
• Effective verbal and written communication as well as listening skills
• Intermediate to strong computer and typing skills
• Experience working in a fast paced and high-volume setting with strict turnaround timelines
• Healthcare industry knowledge helpful