Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryThis role is a work from home opportunity, which can be based anywhere in the United States.The Proposal Quality Analyst (Medicaid) will play a critical role in the quality of our RFP responses and the efficiency of the whole team. You will continuously strive to increase your knowledge of Aetna Medicaid, products offered, and industry best practices to produce thoughtful, strategic, quality edits at every milestone of the proposal process.The Proposal Quality Analyst (Medicaid will drive and support the value of quality by performing, measuring, and engaging in color team reviews for every RFP. Additionally, this role serves as a partner for content delivery and quality initiatives working closely with internal stakeholders.Individual Accountabilities:
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- Review and edit proposal content for compliance, consistency, strategy, and responsiveness in accordance with internal bid and style guides.
- Support, communicate and consult a team of writers by tracking and reporting each stage of the review confirming internal quality standards and deliverables are met.
- Maintain expert understanding of Aetna Medicaid products and services.
- Support the content management lifecycle by working with content managers to provide internal quality peer reviews in accordance with our internal processes and procedures.
- Continually measure, monitor, and improve proposal delivery strategies; employing industry best practices and identifying opportunities to increase effectiveness and efficiency.
- Actively engage in team meetings and openly accept and share new ideas to drive innovation and creativity.
- Collaborate with Health Plan leadership to create RFP-specific bid guides.
- Review, analyze, and collaborate on competitive analysis to elevate the narrative in a compliant and compelling manner, ensuring strategic insights drive impactful storytelling and market positioning.
- Work extended hours including nights and weekends during proposal review stages.
- Represent the quality team as a primary quality analyst working closely with proposal management, health plan leadership, and writing leads to communicate Proposal Quality team concerns and review findings.
- Actively engage health plan leadership and subject matter experts during capture meetings and strategy meetings to influence response strategy.
- Support knowledge sharing and training efforts by working closely with team leaders to identify opportunities to enhance writing quality for the Proposal Development Team.
- Support and drive the development of internal processes and procedures, including scorecards, quality business reports, style guides, and performance measures.
- Two (2) plus years of experience in a quality reviewer/editor capacity.
- Five (5) plus years of proposal writing experience.
- Excellent written and verbal communication skills, with a strong understanding of Associated Press and internal style guides.
- Demonstrated ability to see the big picture and make connections between proposal sections and content development.
- Proficiency in Microsoft Office products (SharePoint, Word, Excel, Teams, PowerPoint) and AI technology/tools (Asana, Domo, proposal management software).
- Superior organizational, project management, analytical, and innovative problem-solving skills.
- Strong relationship building skills.
- Self-starter with the ability to work well independently and as part of a team.
- Knowledge of APMP and Shipley best practices.
- Ability to travel up to 15-30%.
- Six Sigma certification and APMP Bid/Proposal Foundation Certification are recommended
- Proficiency in AI technology and tools, including the ability to leverage Asana for project management and reporting, to enhance productivity and streamline workflows.
- Bachelor's Degree or equivalent work experience
The typical pay range for this role is:$67,900.00 - $149,328.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 01/14/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.