Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary CVS Health is on a mission to transform healthcare. With a shared purpose to bring our heart to every moment of your health, we are building new ways to care for our communities, leveraging ourbrick-and-mortarfootprint of 10,000 stores. At the heart of this strategy lies the privileged relationships between our colleagues and our customers. As we seek to simplify a complex healthcare system for the patients we serve, while providing meaningful work that differentiates us from other retail employers, empowering our people plays a critical role to business success.
Want more jobs like this?
Get jobs in Woonsocket, RI delivered to your inbox every week.
The Pharmacy Workflow Innovation Manager will help identify and design solution for opportunities to address business challenges. This role will be responsible for overseeing the design, development, testing, and deployment of various pharmacy workflow projects, and will partner in driving the strategy and vision for the broader team. A critical function of the role will be to collaborate cross-functionally with partners (Pharmacy program owners, IT, Regulatory, Legal, etc.) to lead team projects. Job Duties & Responsibilities:
- Develop a deep understanding of the business and apply knowledge and data-driven insights to identify and solve business problems.
- Design workflow changes (ex. Process flows), define system requirements, and lead testing.
- Collaborate cross functionally with leaders and colleagues' enterprise wide to solution, implement, and drive results.
- Prepare and deliver materials/presentations for multiple audiences who may not have the same background and expertise.
- 3+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field.
- Previous experience in Process Improvement/agile product development OR 2+ years' experience in a Retail pharmacy setting
- Structured & Logical Thinking: The ability to identify and define business problems and issues, and develop strategic, analytical, and financial frameworks to conduct analysis and/or measure success.
- Process oriented: The ability to comprehend and assess complex processes and workflows to identify vulnerabilities or areas for improvement that impact the professional practice of our store-level pharmacy teams.
- Passion for Health Care: A history of work in the health care industry and an ongoing desire to make one of the world's strongest health care companies even stronger.
- Advanced Excel (can maintain complex spreadsheets) and PowerPoint skills.
- Ability to travel based upon team needs, up to 20%.
- Powerful Communication: The ability to communicate effectively and succinctly with a diverse range of constituents, both verbally and on paper, and with all levels of an organization.
- Initiative: Ability to think creatively and be a self-starter with limited guidance and coaching and to proactively develop and present potential solutions
- Influence: The ability to foster effective working relations and influence without authority
- Advanced working knowledge of pharmacy workflow
- Knowledge of change management techniques and Lean Six Sigma
- Experience leading others (either directly or indirectly) and setting direction.
- Excellent relationship management, team building, and collaboration within complex organizations
- Navigate ambiguity and change to achieve goals despite potential obstacles.
- Associate degree, or equivalent experience required.
40Time Type
Full timePay Range
The typical pay range for this role is:$66,330.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 03/14/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.