At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
The primary responsibilities of the Supervisor are the oversight of the administrative, and operational aspects of the Specialty Retail
Pharmacy. This includes client services and pharmacy business functions with respect to customer services and pharmacy
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operations with accountability for service performance, customer satisfaction and financial performance.Required Qualifications
- Active California Pharmacy Technician License
- 1+ years in a leadership role
- 5+ years of healthcare, pharmacy or a related role
- Experience providing exceptional customer service ensuring that both medical professionals and patients are responded to
with accurate and timely information.
- Proven ability to work in teams, providing leadership to enable timely completion of assigned work requirements.
- Proven strong problem analysis and decision making skills
- Excellent communication, organizational, and interpersonal skills
- Attention to customer focus to ensure patients are responded to with accurate and timely informationPreferred Qualifications
- Previous management experience
- Previous experience with URAC and ACHCEducation
- High School Diploma or General Equivalent Development
(GED) Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.