At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Qualified candidates must currently have an active, unrestricted license in one of the following states to meet minimum qualifications for this position. Provider selected for the position must willing and able to obtain additional licensure.AL, AR, CO, IA, ID, IN, LA, NV, MI, MS, NE, TN, TX, WYThe MinuteClinic Virtual Care Provider delivers patient care services through a remote technology platform. You will work in collaboration with a dedicated team of professionals as you independently provide holistic, evidenced based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients ranging in age 18 months and above. Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Telehealth providers report directly to the Enterprise Initiative Lead.WORKING ENVIRONMENT:
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Dedicated virtual care providers must meet minimum requirements for remote care delivery, including: broadband connectivity, a quiet setting with a neutral background to conduct visits from, and the ability to uphold patient privacy per CVSH guidelines.While performing the duties of the job, the employee is regularly required to interact with customers in a remote manner, site, write, operate the computer and phone, speak intelligibly, and hear patient responses.Specific vision abilities include the ability to view and read a computer screen and other electronic devices.Responsibilities include but are not limited to:Provide holistic, evidenced based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients. This includes education and treatment for pregnancy prevention, STI Prevention and safer sex practices.Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above.Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication managementEducate patients on health maintenance and respond to patient care inquiriesDocument all patient care within an EHR according to MinuteClinic policies and proceduresProvide care and coordination of our patients with internal and external colleagues, including the broader patient centered medical home, ensuring the highest standard of care is provided for all patients.Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, paraprofessionals, Pharmacists and other members of the health care teamWork independently , prioritize and solve problems, take initiative, and advocate for their patients and their practiceRequired Qualifications:
- A minimum of high speed/broadband internet connectivity with a download speed of at least 25 download and 3 upload speed. Provider must also have capability and willingness to hardwire into internet.
- Minimum of two years of medically-relevant experience or equivalent
- Effective verbal, written, and electronic communication skills
- Outstanding organizational skills and ability to multi-task
- Initiative, problem solving ability, adaptability and flexibility
- Ability to work without direct supervision and practice autonomously
- Is proficient with information management and technology
- Capacity to collaborate with professional colleagues as necessary to provide quality care
- Depending on the market, the ability to be proficient in both speaking and writing in additional languages not limited to but including Spanish may be required
Completion of a Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role required.Pay Range
The typical pay range for this role is:$41.85 - $90.13This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.