At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
At Meritain Health, an Aetna and CVS Health company, we serve more than 2,500 clients and 1.7 million people nationwide. We are dedicated to making healthcare understandable and accessible to our members. Our Member Communications Center of Excellence is at the forefront of this mission, creating and customizing communications that support our members throughout their plan year.Role Overview:
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As a Member Communications and Engagement Specialist, you will play a crucial role in developing and customizing a wide array of open enrollment and healthcare engagement communications. You'll support our members by creating meaningful content that demystifies the healthcare experience and helps our brand resonate. This role involves providing consultative support to our internal customers and creating content for various channels, including print-ready digital content, web, social media, email, and text.Key Responsibilities:
- Develop and customize open enrollment and healthcare engagement communications for our members.
- Create content for various channels, including print, web, social media, email, and text.
- Adapt content and layouts to meet the individual needs of our customers.
- Collaborate with the Member Communications Center of Excellence team to ensure consistency and quality in all communications.
- Develop and maintain a strong understanding of our healthcare products and benefits, healthcare industry trends and member needs to inform content creation.
- Monitor and analyze the effectiveness of communication strategies and make data-driven improvements.
- Be part of a supportive and collaborative marketing team.
- Contribute to meaningful work that makes a difference in the lives of our members.
- Opportunities for professional growth and development.
- 1-3 years Marketing or communications experience in B2B or B2C content development
- Intermediate to Advanced Microsoft Office
- 1+ Years Adobe Suite with InDesign experience preferred but not required
- Smart Communications template management or other Marketing Technology configuration experience preferred but not required
- 1 + years Salesforce.com experience preferred but not required
- BA/BS or equivalent experience
40Time Type
Full timePay Range
The typical pay range for this role is:$21.10 - $44.99This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.