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Manager, Quality Assurance

AT CVS Health
CVS Health

Manager, Quality Assurance

Scottsdale, AZ

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary

  • Plan, manage and execute delivery of QA tasks in support of I&T initiatives to provide efficiencies and quality products on time to our end customer.
  • Define, develop, maintain, and execute test scripts on time and escalate issues and risks as appropriate to ensure project stays on track.
  • Responsible for defect ownership from identification to closure.
  • Ensures the product testing is complete and of high quality prior to sign off.
  • May provide Subject Matter Expertise, to include test planning and identifying data, as required.
Required Qualifications

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  • 5+ years' experience as a QA Manager
  • Contributes to the delivery and support of testing services
  • Identifies application and file deviations for correction or process improvement opportunities.
  • Supports the Agile team by providing input during grooming, requirements and design walkthroughs; contributing to the
  • development of features and mitigation of risks.
  • Contributes to the development of project priorities, task estimates and delivery schedules.
  • Identifies tests for automation and sets up automated test cases and suites for re-use.
  • Provides demos of new functionality and testing and consults on user acceptance criteria and feedback.
  • Defines, develops, and maintains test scripts.
  • Independently executes test plans and test scripts.
  • Independently validates results of test execution and actual vs. expected results.
  • Records and tracks defects uncovered during the execution of tests.
  • Actively participates in resolution; proposes and designs retest cases/scripts/data to retest defects;
  • Proactively escalates issues, problems, status to the Scrum Master and Product Owner and alerts/communicates with team on items of impact to ensure adherence
  • of the schedule.
  • Ensures timely and accurate entry of status, defect information and metrics to facilitate accurate/timely QA reporting at release level.
  • May participate in QA production certification tasks.
  • Identifies automation opportunities and implements on future project/release testing.
  • May be asked to run automation and validate actual against expected results.
  • Utilizes tools and methodologies to improve individual/team effectiveness and to increase efficiencies in the QA process.
  • Provides cross training of application/technical knowledge to other individuals within the organization.
  • Performs related duties as assigned or requested.
  • Secondary Responsibilities-
  • Provide expertise on one or more applications or technologies to support system teams.
  • May be requested to identify and request appropriate data based on testing requirements and types of tests to execute.
Preferred Qualifications
  • Experience with Agile Practices and Methodologies
  • Experience with automated test tools, modeling tools, test validation tools, change management tools and test case generation techniques required.
  • Experience consulting on and presenting test plans and results
Education
  • BS with 3+ years of experience directly related to the duties and responsibilities specified, or an equivalent combination of education and
    work experience.
Pay Range

The typical pay range for this role is:$60,300.00 - $132,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 01/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Scottsdale, AZ, USA
Job ID: CVS-R0444015
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program