Manager, Clinical Product Development Integrated Value

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryIf you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career as a Manager on the Product Development Team within Pharmacy Health Services!As a clinical product development manager, you will support a strategic multi-year roadmap focused on delivering integrated enterprise value, transforming the role of pharmacy, and innovating engagement and care delivery solutions to create meaningful and personalized experiences for patients.In this role, you will develop, design, test, and scale a suite of Retail Pharmacy health services aimed at improving health outcomes, reduc ing medical costs, and improv ing patients' engagement and experience . You will use your clinical expertise to shape the program and intervention design, train field pharmac y colleagues , collaborate with cross-enterprise stakeholders to launch the program and manage performance to ensure its success and clinical quality . Primary Job Duties & Responsibilities: Clinical product development (estimated 30% of time)

• Partner cross-functionally to desig n product workflows that deliver improved health outcomes and scalable pharmacy health services solutions

• Define and operationalize clinical logic and product feature s that balance clinical and regulatory requirements, interoperability standards, business operational considerations, and evidence-based medicine

• Document clinical program requirements and target patient outcomes; collaborate with cross-functional partners , technology, and analytics teams to ensure appropriate documentation of outcomes

• Align product solutions with medical cost savings and comprehensive quality measures (e.g., CMS) to ensure clinical excellence and adherence to industry best practices ; partner with analytics team on measurement plan

• Create clinical content for pharmac y colleague -delivered patient interventions

• Receive required approvals from legal, medical affairs, clinical, and patient safety teams

• Ensure compliance with federal and state guidelines

• Ensure alignment with clinical standards and operational best practices

• Partner across departments and business units in the enterprise to support execution of project plans

• C ommunicate plans, risks, and opportunities from working team up to executive leadership

• Create field facing training and communication materials for successful program launch

• Provide ongoing training , change management, and support for field pharmac y colleagues to ensure they are equipped to engage patients and deliver high- quality , locally-tailored interventions

• Maintain ongoing field communication strategy, including answering questions and alerting leaders to program updates

• Collect feedback from patients and pharmac y colleagues to iterate the program roadma p and overcome barriers

• Translate program performance and clinical data insights into clear, strategic narratives for internal and external leaders and stakeholders

• Support analysis for deep dive/follow up questions related to performance of programs and progression towards shared goals

• Support creation of materials for cross-enterprise stakeholders and leadership

• 5 + years of relevant clinical experience within pharmacy

• 5 + years of demonstrated successful leadership experience in a highly complex environment

• Experience developing, implementing, and executing pharmacy programs

• E xperience leading under pressure, adapting to changing dynamics in real time, and finding solutions that satisfy multiple 'customers' of the business

• Excellent verbal and written communication skills, very strong interpersonal and presentation skills.

• Ability, and willingness, to travel occasionally up to 20% of time, based on needs of the business.

• PharmD and/or Registered Pharmacist

• Experience working within a value-based care model

• Experience working with payers and/or PBMs

• Experience understanding and breaking down highly complex situations to deliver impactful solutions.

• Experience collaborating effectively across different business functions, different perspectives, and different styles of leadership.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.