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Position Summary

CVS Health is currently looking for a dynamic individual to join our team in a Manager role. This is a client facing project management / auditor position that is responsible for coordinating, managing, tracking, reviewing, researching, and assisting with multiple complex rebate audits initiated by CVS Health clients. In this position, the Manager will work closely with clients, various auditors, the client account team, legal, and many other internal departments to ensure the completion of requested audits with consistency and minimal disruption to the business. This position needs to be able to manage many audits at the same time with short turnaround times. The Manager will be responsible for the timely and satisfactory resolution of exceptions identified during the audit process, specifically related to rebates. This includes having working knowledge of pharmacy rebates, in order to review and respond to all the auditor's questions in a short window of time. Skills must include abilities to analytically identify, track and encourage business owners in process enhancement opportunities to reduce risks, as well as researching claim specific questions.

• Work directly with the third-party auditors, the client and all the internal business areas involved in the audit
• Needs to be able to juggle all competing priorities
• Have a working knowledge base of client documentation and formulary setup (CRD, CPM, standard formulary options)
• Coordinate, manage, track the audits from start to closure
• Review and research all questions from the auditor and account teams
• Work through and resolve any alleged issues, working strategically and achieving results
• Respond back to the auditor
• Identify process enhancements, as well as any gaps in controls within the business areas being audited
• Raise the appropriate items to senior leaders and doing so timely
• Documenting correspondence with internal partners, clients, and auditors
• Tracking all audit progress to ensure that all deliverables are provided by due dates

• A working knowledge/understanding of pharmacy rebates
• Ability to actively seek new ways to grow and be challenged
• Critical thinking which translates into strategic actions
• Easily adapting to change
• Excellent verbal and written communications skills
• Strong Project Management skills that include the ability to adapt and deal effectively in dynamic, possibly unpredictable, environments while efficiently managing multiple projects from initiation through to completion. A working contributor responsible for each project's success.
• Ability to interact effectively with third-party auditors and clients while under pressure during an audit is a must. Strong tolerance for ambiguity and stress
• Strong ability to maintain attention to detail and organizational skills.