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Lead Director, Clinical Platform PMO

AT CVS Health
CVS Health

Lead Director, Clinical Platform PMO

Hartford, CT

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This is a remote opportunity. Preference given to individuals available to work east coast hours.

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Dynamic, fast-paced position supporting the One CM Platform. This role is part of Aetna's Clinical Platform's Organization with focus on leading the Project Management Office (PMO) for a multi-year transformation initiative. The position will have overall accountability for strategic planning, execution, governance, and value realization. Join our team and be on the front lines of re-imagining Care Management.

Key components of this role include:
  • Provide leadership and subject matter expertise in project management principles and disciplines.
  • Develop, implement, and refine standardized project management methodologies, policies, procedures, tools, and templates across the program.
  • Track progress against key milestones, creating and implementing value-based metrics and analysis to measure outcomes.
  • Implement effective project/program controls including program schedules, metric development, status reporting/tracking results and financials.
  • Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
  • Prepare executive level presentations.
  • Organize and lead Steering Committee meetings with senior leadership.
  • Develop and execute set of actionable and targeted change management plans, including a communication plan, stakeholder management plan, change impacts, & training plan
Additional Responsibilities Include:
  • Define processes for collecting project/program/service data on which portfolio decisions are based.
  • Preparing and maintaining team budget and resource allocation.
  • Manage multi-year projects/programs of medium to large complexity from inception through to implementation.
  • Provide leadership and support on initiatives to ensure efficient execution.
  • Monitor key project metrics and health of project portfolios, develop dashboards for insights.
  • Ensure all stakeholders are engaged in developing strategies, solutions and/or supportive of the strategic solutions designed using strong influencing skills.
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
  • Conducts change readiness, change impact assessments, and post-change management assessments to determine the effectiveness of communication, training, change implementation and user understanding.
Required Qualifications
  • 10+ years of experience.
  • 5 plus years of end-to-end personnel management - hiring, coaching, mentoring.
  • Proven track record managing large scale initiatives in a matrix organization.
  • Excellent interpersonal relationships with ability to influence and negotiate with stakeholders.
  • Skilled at saying "No" to create clarity and priority for the program.
  • Critical thinking and problem-solving skills.
Preferred Qualifications
  • PMP (Project Management Professional) certification or equivalent preferred.
  • Scaled Agile certification or equivalent.
  • Salesforce certifications and/or relevant certifications
Education
  • Bachelor's degree or equivalent work experience
Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 11/30/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Hartford, CT, USA
Job ID: CVS-R0426435
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program