At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
The Item Specialist of Digital Merchandising is a key member of the digital merchandising team, primarily responsible for the implementation of our merchandising strategy on CVS.com. They will play a critical role in shaping the customer experience across our website, working with the Digital Merchandising Manager for their assigned categories. This position is instrumental in delivering the best products and experience to our customers by using strong critical thinking skills and an analytical approach to visual merchandising strategy of the site. This role requires collaboration with cross-functional teams to drive innovative solutions and enhance our omnichannel experience.The successful candidate will assume responsibility for the day-to-day execution of onsite collateral for the CVS.com website, inclusive of product content, weekly on-site promotional offerings, item setup/maintenance activities, asset proofing, design strategy and UX. The Item Specialist must be aware of best-in-class site merchandising strategy across retailers and be prepared to advocate and influence internal and external stakeholders for site improvements based on competitors and internal data.Required Qualifications
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The successful candidate will have a strong work ethic, be a self-starter, and able to be highly productive in a dynamic, collaborative environment.The ideal candidate will have the following knowledge/skill/ability:
- 2+ years' experience in onsite merchandising, digital product management, or related field, especially in a consumer-focused, multiple product category e-commerce sites
- Experience in onsite merchandising, digital product management, or related field, especially in a consumer-focused, multiple product category e-commerce sites
- Regular and reliable attendance during normal working hours, as established by the leader.
- Any additional tasks as directed by supervisor or manager.
- Bachelor's degree, or equivalent experience
- Travel- Ability, and willingness, to travel regularly, 10% of time, based on needs of the business.
- Self-directed requiring little direction
- Leverages a continual improvement mindset to create simplicity and improve the colleague and customer experience.
- Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals.
- Strong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlines.
- Strong personal integrity and judgment, evidenced by a track record of managing highly sensitive or highly visible business matters.
- Strong communication skills in both formal and informal writing and speech
- Demonstrating strong attention to detail and follow through with commitments.
- Deliver high quality professional communications, presentations, responses, and analyses on a wide range of requests by working quickly, independently and with minimal direction.
- Communicate clearly to small and large groups internally and externally to lead complex projects to completion.
- Collaborate cross functionally with leaders and colleagues' enterprise wide to solution, implement, and drive results.
- Plan and execute short- and long-term goals.
- 3+ years' experience in onsite merchandising, digital product management, or related field, especially in a consumer-focused, multiple product category e-commerce sites
- Experience using Adobe analytics or a similar site analytics platform.
- Experience in Agile Framework for product development
- Demonstrated ability to understand not only business KPIs and initiatives, but also possess a deep understanding of the technical backend and be able to participate in project release and business requirement documentation
- Passion for digital and how new offerings and capabilities can meaningfully drive engagement, empowerment, and the overall consumer experience in health care
Bachelor's degree or equivalent relevant experience Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$43,888.00 - $93,574.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.