Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

IAM Quality Assurance Manager

AT CVS Health
CVS Health

IAM Quality Assurance Manager

Alpharetta, GA

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

We are looking for an IAM Quality Assurance Manager to join our Identity and Access Management team. The candidate will be managing QA processes and resources on multiple products of the Identity & Access Management portfolio. The individual will learn about a variety of modern technologies, which can craft the IAM industry for decades to come. This position requires an individual who is a great teammate, an excellent communicator, creative, data driven, results oriented and hungry for quality.

Want more jobs like this?

Get jobs in Alpharetta, GA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


The candidate will function as an advocate for, and support, the business by serving as a quality champion through measuring and monitoring the quality and effectiveness of Products within Identity and Access Management. The IAM Quality Assurance Manager ensures security and compliance adherence of IAM products that impact colleague experience and operational efficiency.

The IAM Quality Assurance Manager will maintain oversight of quality management functions, programs, processes, staff, and standard work. The candidate will consult and work cross functionally to influence and promote change to deliver quality service to our internal and external customers.

Required Qualifications
  • 5+ years of experience working within Quality Assurance domain with a proven history.
  • 5+ years of experience with software testing techniques & technologies including Smoke/unit/regression, Integration Testing, Test Driven Development (TDD), Automated testing.
  • 2+ years of experience or exposure with working on Identity and Access Management technologies.
  • 5+ years of performance management, leadership experience.
  • 5+ years of working experience in the Agile/Scrum development lifecycle.
  • Experience with Selenium or another automated test suite.
  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment at offshore.
  • Proficient experience managing resource needs, and capable of identifying, and communicating resource/administrative gaps.
Preferred Qualifications
  • Exposure to Identify & Access Management procedures.
  • Professional certification, such as Six Sigma, CQE, or CQA.
  • Start-up mentality and desire to innovate at a fast pace.
  • Strong critical thinking skills, with the ability to think creatively and develop innovative solutions.
Education

Bachelor's degree from an accredited college or equivalent work experience, (HS Diploma + 4 years relevant work experience).

Pay Range

The typical pay range for this role is:

$92,700.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/02/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Alpharetta, GA, USA
Job ID: CVS-R0394510_1003
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program