Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary
The Special Investigations Unit is seeking a Sr. Manager to lead our new ASO investigations team.The Healthcare Fraud Senior Manager is responsible for overseeing and managing fraud detection, investigation, and prevention efforts to safeguard the organization's resources and reduce healthcare costs. This role involves leading a team of investigators working closely with internal and external stakeholders and ensuring compliance with regulatory requirements. The Senior Manager develops strategies to mitigate fraud risks, analyzes complex data to identify potential fraud schemes, and directs investigations to resolve issues effectively.*This is a hybrid role that will require to go into any office location three times a week. Hartford location or East Coast hub locations preferred. Key Responsibilities:Leadership and Team Management:

• Lead and mentor a team (approximately 5) of fraud investigators, analysts, and other staff, providing guidance and support in fraud detection and prevention efforts.
• Establish team goals, monitor performance, and ensure alignment with organizational objectives.

• Work closely with analytics team to contribute to the development of fraud detection strategies using data analytics, machine learning, and other advanced techniques to identify patterns of fraudulent behavior.
• Conduct risk assessments to identify vulnerabilities in the organization's processes and implement measures to mitigate these risks. Design and manage proactive fraud prevention programs to minimize exposure to fraudulent activities.

• Direct and oversee complex investigations into suspected healthcare fraud, waste, and abuse.
• Ensure timely and accurate reporting of investigation findings and coordinate with legal and compliance teams to take appropriate action.
• Collaborate with law enforcement agencies, regulatory bodies, and external partners during investigations when necessary.
• Prepare comprehensive reports summarizing investigation outcomes, risk assessments, and fraud trends.

• Ensure all fraud investigation and prevention activities comply with state, federal, and industry regulations.
• Stay informed about changes in laws, regulations, and industry practices related to healthcare fraud.
• Assist in preparing documentation for audits, compliance reviews, and regulatory inquiries.

• Strong leadership and team management ability
• Excellent communication and presentation skills.
• Ability to work cross-functionally with various teams and external partners.

• Minimum 7+ years of experience in healthcare fraud detection, investigation, or auditing
• In-depth knowledge of healthcare systems, claims processing, and regulatory requirements related to healthcare fraud.

• Minimum 3+ years in a leadership role.
• Relevant certifications (e.g., Certified Fraud Examiner (CFE), accredited healthcare fraud investigator (AHFI)

• Bachelor's degree preferred in healthcare administration, finance, criminal justice, or related field/specialized training/relevant professional qualification.