Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryThis is a remote work from home role anywhere in the US with virtual training.
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Shift schedule is Monday - Thursday 8:30 am - 8:00 pm EST and Friday 8:30 - 5:00 PM EST - work an 8 hour shift . American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna/CVS Health. Founded in 1993, AHH is URAC accredited in Case Management, Disease Management and Utilization Management. AHH delivers flexible medical management services that support cost-effective quality care for members.This position consists of working intensely as a telephonic nurse health coach with patients and their care team. This is a work at home position and all training is virtual.American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna/CVS Health. Founded in 1993, AHH is URAC accredited in Case Management, Disease Management and Utilization Management. AHH delivers flexible medical management services that support cost-effective quality care for members.
- Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on
key questions and conversation. - Applies clinical judgment to assist member to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.
- Assessments take into account information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality.
- Consults with supervisor and others in overcoming barriers in meeting goals and objectives.
- Using a holistic approach, consults with clinical colleagues, supervisors, Medical Directors and/or other programs to overcome barriers to
meeting goals and objectives. - Identifies and escalates member's needs appropriately following set guidelines and protocols.
- Need to actively reach out to members to collaborate/guide their care.
- 5+ years' experience as a Registered Nurse
- 1+ years Nursing experience in patients with Diabetes, Cardiac Disease, ICU, CCU, Home Health or Pulmonary Disease.
- 1+ years documenting electronically using keyboard and multiple computer screens--free form text/good typing skills and Microsoft Office applications especially Excel required.
- Must have active and unrestricted RN licensure in the state you reside.
Preferred Qualifications
- 1+ years current or previous experience in Home Health and/or Case Management experience preferred.
- 1+ years experience with Lexicomp a plus.
- 1+ years experience Motivational Interviewing a plus
- Certified Diabetes Care and Education Specialist (CDCES)
- Bilingual in Spanish preferred
Education
- Associates degree or diploma required. Bachelor's preferred.
The typical pay range for this role is:$60,522.80 - $129,615.20This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 01/23/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.