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Position Summary

The Director of Outreach and Engagement is responsible for the oversight and implementation of the OhioRISE Strategic Growth and Communications Plan to expand community awareness and enrollment in OhioRISE, facilitate enrollment, increase engagement in OhioRISE care coordination, support CMEs, and ensure that OhioRISE Stakeholders and Members are educated on enrollment process and enhanced benefits of the program.

• Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support plan membership growth, member education, and health plan awareness of Aetna OhioRISE and Ohio Care Management Entities (CMEs).

• Maintains compliance with ODM's Medicaid marketing requirements
• Coordinates community event coordination including reserving space, communications, and material distribution.
• Ensures adequate collateral materials are available to participants in any member education or member seminar as appropriate.
• Build and maintain relationships with key community stakeholders, including, but not limited to:
  • Parents with Children Eligible for OhioRISE;
  • Ohio Education System;
  • Ohio Justice System;
  • Other Ohio Medicaid Managed Care Organizations
  • Ohio Child Welfare System and Public Children Services Association of Ohio
  • County health agencies
  • Inpatient/Acute Care Facilities
  • Health Care Providers (behavioral health, primary care, and specialty care);
  • Faith-Based Organizations
• In collaboration with Communications Manager, ensure that frequent, effective and efficient communication takes place with all stakeholders.
• Maintain a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
• Responsible for oversight and supervision of OhioRISE Regional Coordinators and the Youth and Family Engagement Managers
• Preparing an annual budget for community outreach activities.

• 3-5 years of experience in community outreach and event planning
• Demonstrated relationship management skills; capacity to quickly build and maintain credible relationships at varying levels externally and within the organization
• Strong organization skills, creativity, and member focused approach
• Experience generating agenda topics, engage appropriate subject matter experts and facilitate meetings inclusive of members, providers, and state regulator
• Strong interpersonal, communication and presentation skills

• Bachelor's degree in a closely related field or 7 years of equivalent work experience