Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Experience Designer Job Description Summary: This posting is for a role within the Aetna (health insurance) division of CVS Health.The Digital Experience Designer works closely with a cross-functional team to solve complex business challenges . They are an advocate for users with their foundational knowledge in user-centered design processes .Foundational characteristics of the Experience Designer include empathy, creative problem-solving, comfort with uncertainty, collaboration, iteration, communication skills, excellent technical design skills, and curiosity .This role will work hand-in-hand with other disciplines and stakeholders to scale our digital solutions across multiple platforms and enhance user flows based on research and sound design processes .This role involves hands-on design responsibilities including journey mapping, design research, wire framing, prototyping, alignment to brand standards and UI guidelines, high-fidelity visual design, data visualization and visual hierarchy . Responsibilities:
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- Collaborate with product, business and technology partners to ensure shared understanding of business and user goals and to ensure that we're solving the right problem, the right way .
- Work with input from partners and design leads and managers, create user flows and wireframes to validate ideas.
- Work with our Design System and brand style guide to deliver high quality, polished user interface designs, assets, and specs .
- Collaborate with others to design and define breakthrough user experiences, drawing inspiration from research, user goals, and competitive/comparative analysis .
- Create prototypes for usability testing, design user interfaces and visuals for native, responsive web, and/or mobile platforms . Perform some user testing to validate design approach .
- Partner with content strategists and accessibility/inclusive designers to ensure all work is compliant with our brand, content, and accessibility guidelines .
- Conduct design reviews and confidently communicate decision-making rationale to team members and stakeholders at all levels of the organization
- Coordinate and partner with engineering to handoff designs, provide specifications and QA support through to launch
- 5+ years' experience in blended UX/UI design
- 2+ years of experience in Native application design (iOS and Android)
- 2+ years of Figma experience
- 2+ years of Miro experience
- 1 year of experience leading iterative discovery and solution processes to define, design and deliver solutions
- 2+ years of applied experience in designing based on an enterprise design system
- Proven experience in driving and delivering design from initial concepts all the way to hand-off and successful launch
- Easily adapts to change and fully embodies a growth mindset
- Strong portfolio of work including examples of mobile web, desktop, native app and other digital experiences
- Ability to align team members around the ideal digital experience and gain support and commitment
- Experience in designing and delivering work from initial concepts all the way to successful market launches
- Knowledge of HTML, CSS and other web technologies
- Awareness of how native mobile technical restraints can influence design choices
- Ability to communicate user needs ( e.g. storytelling, leveraging data) and demonstrate how proposed designs solve those needs to internal team and senior partners
- Experience working within an agile methodology
- Understanding of component-based design
- Experience in UI design including a strong grasp on visual hierarchy, spacing, typography
- Knowledgeable about Web Content Accessibility Guidelines (WCAG 2.1 AA minimum) and able to collaborate with Accessibility team to arrive at solutions that are inclusive and accessible
- Proven experience in performing, leveraging , and communicating qualitative and quantitative customer and competitive research
Bachelor's degree or equivalent experience required.
Bachelor's Degree in Design, User Experience, Graphic Design, Information Design, Product Design, Human Factors preferredPay Range
The typical pay range for this role is:$64,890.00 - $173,040.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 02/28/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.