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Delivery Lead, Senior Manager Provider Network

AT CVS Health
CVS Health

Delivery Lead, Senior Manager Provider Network

Hartford, CT

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
Aetna is recruiting for a Sr. Manager role who will serve as a Delivery Lead for the Provider Network Platform Solutions organization.

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This strategic role will be responsible for driving the successful execution of large-scale, cross-functional initiatives that have significant IT components. The Delivery Leads will play a pivotal role in ensuring projects are delivered on time, within budget, and aligned with business objectives while fostering effective collaboration across diverse teams.

Key Responsibilities
  • Oversee and manage the end-to-end delivery of complex, strategic projects, ensuring adherence to established timelines, budgets, and quality standards
  • Coordinate cross-functional teams, facilitating collaboration and communication among stakeholders from various business units and technology teams
  • Identify and mitigate risks, escalating issues promptly and proposing effective solutions to overcome project challenges
  • Implement robust project management methodologies, tailoring them to the specific needs of each initiative while maintaining alignment with organizational standards
  • Work closely with business partners and subject matter experts to thoroughly understand project objectives, desired outcomes, and success criteria
  • Partner with SMEs and project sponsors to develop comprehensive value realization plans, defining measurable Key Performance Indicators (KPIs) and tracking mechanisms to monitor project value delivery
  • Conduct regular progress reviews and provide transparent reporting on project performance, value realization, and return on investment (ROI)
  • Identify opportunities for continuous improvement and process optimization to enhance project outcomes and value delivery
  • Act as a trusted advisor to business stakeholders, providing strategic guidance and thought leadership throughout the project lifecycle
  • Facilitate collaborative decision-making processes, ensuring alignment among diverse stakeholder groups and fostering a culture of open communication
  • Develop a deep understanding of business needs, industry trends, and organizational goals to propose innovative solutions that drive strategic outcomes
  • Build and maintain strong relationships with internal and external partners, fostering a collaborative and consultative approach to project delivery
  • Exercises sound judgment and critical thinking skills, demonstrates analytical/problem-solving skills.
  • Drive requirement sessions, align with business & IT stakeholder, document needs
  • Responsible for driving clear incremental business value with program/project delivery
  • Create, organize and manage product backlogs and ongoing prioritization
  • Responsible for Product Roadmap and managing stakeholder expectations
Required Qualifications
  • Minimum 7+ years' experience in health insurance industry, preferably in a role related to network, provider, or payer operations
  • Deep understanding of the Provider Data domain
  • Demonstrated experience collaborating with business partners to understand their strategy, problems, and goals
  • Demonstrated ability to leverage data and insights to make informed business decisions.
  • Proven consultation and collaboration skills
Preferred Qualifications
  • Project or Project management training/certification
Education
  • Bachelor's degree preferred/specialized training/relevant professional qualification
Pay Range

The typical pay range for this role is:

$82,940.00 - $182,549.40

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/02/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Hartford, CT, USA
Job ID: CVS-R0395683
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program