At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
Responsible for using multiple systems to complete data entry, review, quality assurance, issuance of and respond to emails on new applications.
Fundamental Components included but are not limited to:
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Review new business applications for accuracy and timeliness (case mgmt.)
Collaborate with distribution partners to obtain missing application information
Monitor shared email box for reissue requests and complete additional applications for data entry
Collaborate with Underwriting with additional information for application reissues and to ensure all information is gathered and application is complete for final decision
Offer Outbound Call Support to answer agent inquiries.
Perform quality assurance on new applications and policy file for issuance and accuracyRequired Qualifications
- 1-2 years Claims or admin background
- Excellent attention to detail and accuracy
- Self-directed
- Problem solve execution
- Strong accountability and ownership with ability to multi-task in a fast paced environment
- Hybrid schedule if you are near an office location; Tuesday-Thursday onsite
- High School Diploma or GED Equivalent
- Computer knowledge,
- Critical thinking skills
40Time Type
Full timePay Range
The typical pay range for this role is:$18.50 - $35.29This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.