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Correspondence Coordinator - Onsite Position in Phoenix, AZ

AT CVS Health
CVS Health

Correspondence Coordinator - Onsite Position in Phoenix, AZ

Phoenix, AZ

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As a Reimbursement Support Clerical Correspondence Coordinator, you play an integral role mailing accurate and timely correspondence for Coram reimbursement, customer service and provider relations. In this role you will perform clerical functions such as indexing, sorting, and assigning incoming correspondence received from US bank lockboxes. The Clerical Correspondence Coordinator is also responsible for the timely mailing of paper documents uploaded to a shared print folder and the proper handling of protected health information as well as other confidential material in addition to keying revenue adjustments, data entry and maintaining records, including filing documents and updating/handling financial records. To be successful in this role you will utilize Excel, Outlook, and Word and your critical thinking skills ensure a high quality of work.

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We offer instructor led training programs to set you up for success, in addition to a comprehensive benefits package that begins the first of the month after your start date and includes medical, dental and vision insurance as well as supplemental benefits, retail discounts and paid time off. This role requires candidates to be physically present in our Phoenix location 4755 S. 44th Place Phoenix AZ 85040. Additionally, we offer a flexible work schedule, starting your 8-hour day between 6:00am and 9:30am ending your day by 6:00pm MST

Required Qualifications
  • Work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
  • Effective computer skills including navigating multiple systems and keyboarding
Preferred Qualifications
  • Knowledge of healthcare billing, collections practices, and/or infusion services.
  • 1+ years of experience in customer service, billing/collections
Education Verifiable High School Diploma or GED required.

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 10/11/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Phoenix, AZ, USA
Job ID: CVS-R0363251
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program