At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
This position works on-site at our Scottsdale, AZ locationCVS Health is looking for experienced Claims Intake Processors to join our fast-paced Claims Department. As a Claims Intake Processor, you will be responsible for preparing and scanning in paper claims into the production environment. Commercial Paper Claims processes an average of 74,000 claims monthly and provides service to multiple employer and health plans.Primary Responsibilities of the Claims Processor include:
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- Sorting interoffice and regular mail by department.
- Opening and extracting, copying, taping down the items within the envelope.
- Scanning in the mail in accordance with Standard Operating Procedures.
- Printing letters and stuffing envelopes.
- Operate mailroom equipment, including but not limited to:
- Mail slicing machine,
- Scanners,
- Printers,
- Envelope openers,
- Maintaining integrity of claims receipts in accordance with standard claims operating and adjudication procedures.
- Working within turnaround times to meet client performance guarantees for claims processing.
- Meeting productivity and accuracy standards.
Required Qualifications
- 1+ year of experience Microsoft Word, Excel, and Outlook software.
- Must be able to lift 20 - 35 pounds.
- Ability to reach, twist, turn, bend, stoop, and walk.
- Understand modern office practices, procedures, and equipment.
- Ability to pay very close attention to detail.
- Possess the ability to work as a team member, but also independently at times with limited direction.
- Successful at working in a fast-paced environment.
- Maintain flexibility and/or the ability to work overtime as needed to meet timelines.
Preferred Qualifications
- Previous PBM Experience
- 1+ year of claims experience (medical or dental claims experience).
Education
- High School Diploma or GED required. Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.