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AVP, Human Resources Pharmacy Operations & Strategy

AT CVS Health
CVS Health

AVP, Human Resources Pharmacy Operations & Strategy

Northbrook, IL

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Job Description

The AVP, Human Resources - Pharmacy Operations & Strategy will be responsible for partnering with leadership across our Specialty Pharmacy, Omnicare Pharmacy, and Pharmacy Operations & Strategy business to develop and execute the people strategy for corporate and field-based colleagues. This role will support over 14,000 colleagues across the country across multiple large facilities and various business units.Major Responsibilities

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  • Leading a team of Human Resources Business Partners who develop and execute people strategies that address the current and future direction of the business.
  • Advises on organization standards and protocols for Human Resources (HR), including hiring, benefits, compliance, and employee relations
  • Maintains up-to-date knowledge on employment laws, regulations, and other legal requirements regarding people management, to assist leaders in ensuring compliance.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Manages and resolves complex employee relations issues by conducting background investigations and escalating any issues or concerns to senior management.
  • Analyzes trends and metrics in partnership with the Human Resources (HR) group to develop innovative new solutions, programs, and policies.
  • Conducts regular meetings with business leaders to provide Human Resources (HR) senior leadership with ongoing recommendations for improvement.
  • Provides day-to-day performance management guidance to line management, such as coaching, counseling, career development, and disciplinary actions.
  • Collaborates cross-functionally with legal teams to ensure all Human Resources (HR) operations comply with company and legal standards.
Required Qualifications
  • 10+ years of strategic Human Resources experience
  • 5+ years Human Resources leadership experience in managing teams
  • Large-scale, multi-unit complex organizations; supporting executive-level leaders (VP+)
  • Comprehensive HR functional experience, with deep capabilities in organizational design, talent management, workplace culture and values, colleague experience and labor relations and compliance
  • Experience identifying business opportunities and creating and implementing people strategies to address needs.
  • Ability to quickly build strong relationships with multiple partners and to coach and develop colleagues at all levels.
  • Proven communication and collaboration skills with business leadership and with members of the HR centers of excellence.
  • Critical thinking skills with ability to develop, document and communicate strategies, workforce plans, and continuously improve HR best/next practices
  • Experience with talent trends & benchmarks, gathering data, analyzing issues, identifying core causes and addressing opportunities related to a diverse and dynamic slate of business challenges
  • Project and change management skills to respond to short- and long-term business priorities
  • Designs a compelling vision with dynamic, growth mindset. Impact, influence, and drive action and accountability in others via leadership presence
  • Travel 30% based on business needs
Preferred Qualifications
  • Experience in the Health Care or Insurance, Pharmacy or Retail
  • Unionized workforce experience
  • Ability to work Hybrid Model (in office Tuesday / Wednesday / Thursday)
Pay Range

The typical pay range for this role is:$157,800.00 - $363,936.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 03/28/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Northbrook, IL 60062, USA
Job ID: CVS-R0516943_1001
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program