Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary
The successful candidate will gather initial data in support of research on various projects and may generate reports and ensure data quality. Will also assist with the analysis and research of data gathered.
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Fundamental Components
- Work with senior analyst and management to support responsibilities associated with the completion of special projects
- Identify possible issues for resolution of enrollment tasks which could include the timely coordination and escalation of tickets to resolve problems
- Assist in pulling samples related to CMS audits for the Enrollment department for both the preparation and analysis
- Identify consistent and repetitive errors made by team members and other departments.
- Create coaching's and training plans to educate team members on these errors
- Consistent attendance and participation at meetings and conference calls regarding enrollment information, data sharing and systems
- Available for system testing and validations when enhancements or projects are assigned and responsible for escalating and resolving issues as appropriate.
- Complete analysis and generation of reports as requested.
- Research and provide root cause analysis for OMT audits reporting
- Assist with maintenance and updates of process flows related to special projects
- Create/revise process mapping using Visio for team tasks
- Foster a collaborative relationship with business leaders and enrollment team to increase awareness of system enhancements, OMT audits and EDV audits by preparing documentation of analysis.
- Actively participate at conference calls by offering workarounds or suggestions for improvements to processes.
- Assist senior analyst with completion of workarounds and process improvements by working with the enrollment teams.
- Knowledge of Medicare, Medicare systems and enrollment systems.
- Turning data into information.
- Providing solutions to customer needs.
- Leveraging technology.
- Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) and Internet Explorer.
- Communicating for impact.
- Working across boundaries.
- Demonstrating business and industry acumen.
- High School diploma or GED.
40Time Type
Full timePay Range
The typical pay range for this role is:$43,888.00 - $85,068.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 03/01/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.