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Workshop Manager

AT Cummins
Cummins

Workshop Manager

Prospect, Australia

DESCRIPTION

In this role, you will make an impact in the following ways:

  • Manage and Supervise Service Technicians and Service Team Leaders, coordinating work schedules and communicating repair plans aligned with customer requirements.
  • Monitor technician productivity and repair quality, providing coaching, performance reviews, and opportunities for professional development.
  • Manage service logistics, including materials, equipment, and personnel, to ensure safe, efficient, and high-quality operations.
  • Develop and review accurate quotes for customers, communicate updates on repair status, and address any concerns related to Cummins or distributor warranties.
  • Support continuous improvement activities by reviewing and adapting processes to align with changing customer expectations and organizational goals.
  • Provide first-level technical support to technicians and escalate issues as needed, ensuring seamless resolution and documentation of service activities.

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RESPONSIBILITIES

To be successful in this role, you will need the following:

Experience as a qualified technician, working with engine products

  • Qualified Diesel Mechanic.
  • A customer-focused mindset to build strong relationships and deliver solutions that meet client needs.
  • Proven leadership skills to provide clear direction, manage conflict, and ensure accountability.
  • Strong focus and Health and Safety is required

QUALIFICATIONS

Involvement on various HSE committees, with strong HSE focus and drive for continuous improvement

Job Service

Organization Cummins Inc.

Role Category On-site

Job Type Exempt - Experienced

ReqID 2412592

Relocation Package Yes

Client-provided location(s): Pooraka SA 5095, Australia
Job ID: Cummins-R-72B6B5181DC64501AC2905BA05E66DFC
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA With Employer Contribution
    • Health Reimbursement Account
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • Pension
    • 401(K) With Company Matching
  • Professional Development

    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement