DESCRIPTION
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.
We are looking for a talented Territory Sales Representative to join our team specializing in SALES & SERVICE for our EATON CUMMINS JOINT VENTURE in Ciudad de México, México .
In this role, you will make an impact in the following ways:
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- Develop and implement business plans to support territory, region, and division objectives.
- Establish the following internal reports on customer activities:
- Value Sales Cycle Reports to report the following sales activities: wins and losses, target product metrics, sales probabilities, barriers to sales efforts, accounts at risk, etc.
- Customer Contact Reports (CCRs) to report the following: desired product improvements, current product performance issues, competitive activity, market trends, etc.
- Monthly Territory Report to update on business status, market trends, etc.
- Assess customer requirements and identify unique needs in specific accounts.
- Design value propositions to drive year-over-year growth and focus on business sustainability.
- Collaborate with all components of the ECJV organization, including technical services, call center, aftermarket, and others, to facilitate customer problem resolution.
- Promote services and solutions, including ECJV's broad products, to ensure sales growth.
- Evaluate and recommend incentive requirements, using market intelligence, and manage incentive processes to ensure we provide the best value to our customers.
- Manage the market introduction of new products to ensure they are quickly adopted.
- Ensure the reliability, accuracy, and relevance of data in Teams C360.
- Develop and monitor customer contact objectives to ensure we grow our specific market and collect the voice of the customer (VOC).
- Develop, implement, and manage product support and training strategies in the territory for new and existing production and aftermarket products, to maintain relationships with internal customers and expanded channel customers (such as IAM) and ensure they want to do more business with us.
- Conduct Customer Relationship Reviews (CRRs) to facilitate continuous improvement of ECJV products and support.
- Support the Regional Sales Manager in developing service, sales, parts, training, and marketing strategies to ensure territory alignment with strategies and enhance business capability.
- Manage and monitor policy costs, operating budget, and promotional claims within the territory.
- Support the Regional Sales Manager in developing the operating budget, product sales targets, product revenue, and service targets for the territory.
- Provide training on products, services, and warranties to customers.
To be successful in this role you will need the following:
- Knowledge in handling ORACLE.
- Knowledge in handling Microsoft Office package.
- Advanced English.
- Knowledge of vehicle configuration, standards, weights, dimensions, etc.
- Familiarity with Service Ranger 4 and Nexiq
- Knowledge of electrical systems of vehicles
RESPONSIBILITIES
We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation
Skills
- Customer Focus
- Quality of Decisions
- Effective Communication
- Sense of Urgency
- Decision Making
- Sales Forecast
- Action-Oriented
- Values Differences
Education
- University degree in STEM (Science,Technology,, Engineering, Maths) or related with.
Experience
- Minimum 5- 7 years of experience.
Areas of Interaction
Service, Maintenance and Operations.
QUALIFICATIONS
Areas of Interaction
Service, Maintenance and Operations.
Job Sales
Organization Cummins Inc.
Role Category Hybrid
Job Type Exempt - Experienced
ReqID 2410245
Relocation Package No