Territory Sales - Inside Sales Representative

DESCRIPTION

We are looking for a talented Territory Sales - Inside Sales Representative to join our team specializing in Sales working remotely from your home office .

In this role, you will make an impact in the following ways:

• Convert Inbound Leads : By handling unsolicited prospect calls and converting them into sales, you'll directly contribute to revenue growth.
• Develop New Opportunities : Through cold-calling and leveraging technology, you'll create new sales opportunities, expanding the customer base.
• Drive Additional Sales : Your follow-up calls and emails to existing customers will generate repeat business, cross-selling, and up-selling opportunities.
• Conduct Effective Negotiations : By adhering to company guidelines, you'll ensure successful negotiations that meet revenue and margin targets.
• Ensure Customer Satisfaction : Utilizing the Cummins Sales Process, you'll maintain high customer satisfaction from lead to sale, fostering loyalty.
• Support Sales Team : Assisting with quotation/RFP management and other sales operations, you'll enhance the efficiency and effectiveness of the salesforce.
• Maintain Accurate Records : By keeping precise sales entries, reports, and forecasts, you'll support informed decision-making and strategic planning.
• Foster Positive Relationships : Building and maintaining strong customer relationships will generate loyalty and future sales, contributing to long-term business growth.

• Action Oriented : Embrace new opportunities and challenges with urgency and enthusiasm. This proactive approach will help you seize sales opportunities and drive results.
• Communicates Effectively : Develop and deliver clear, multi-mode communications tailored to different audiences. Effective communication will ensure that your message resonates with prospects and customers.
• Customer Focus : Build strong relationships and deliver customer-centric solutions. Understanding and meeting customer needs will foster loyalty and repeat business.
• Persuades : Use compelling arguments to gain support and commitment from others. Your ability to persuade will be crucial in closing sales and negotiating deals.
• Plans and Aligns : Plan and prioritize work to meet commitments aligned with organizational goals. Effective planning will help you stay organized and achieve your sales targets.
• Articulating Value Proposition : Interpret customer needs and demonstrate how your products and services meet those needs. Clearly articulating the value proposition will differentiate you from the competition.
• Channel Awareness : Understand industry structure and market dynamics to advance organizational goals. This awareness will help you navigate the market effectively and identify opportunities.
• Pricing Strategy : Develop prices by aligning with key stakeholders to achieve business targets. A strategic approach to pricing will ensure competitiveness and profitability.
• Account Planning : Identify objectives and track progress against targets. Effective account planning will drive the execution of business strategies and ensure you meet your goals.
• Adapts to Target Audience : Explain complex topics in a way that your audience can understand and use. Tailoring your communication to your audience will enhance their understanding and engagement.
• Integrates Customer Perspective : Incorporate customer insights into your sales efforts. Understanding the customer's perspective will help you develop content that meets their needs and drives revenue.
• Sales Forecasting : Collect and assess customer data to create accurate forecasts. Reliable forecasting will help you anticipate demand and plan accordingly.
• Sales Pipeline Management : Proactively manage your sales pipeline to ensure successful execution of sales strategies. Regularly evaluate and adjust your approach to maintain a healthy pipeline.

• Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

• Limited prior experience required.
• Experience as a quote analyst or another sales support function desirable. Limited travel may be required.
• Experience with customer relationship management software desirable.
• Experience with other software-based sales and business tools desirable.

• General support to Field Sales Account Executives as they support customers i.e. processing and sending marketing collateral, support in creating tailored customer presentations, parts locator and/or parts inventory support etc.
• Maintains marketing lead vetting process and 'hand-over' to Field Sales Account Executives
• Supports various reporting needs - upcoming and/or outstanding activities
• Consolidate field intelligence and create avenue for communication back into the business
• Support customers with general needs such as electronic tools, extended coverage etc.