DESCRIPTION
We are looking for a talented Technical Trainer Instructor - Senior (SOUTH REGION) to join our team in Eaton Cummins Joint Venture (ECJV): Eaton Cummins Automated Transmission Technologies in MI, Galesburg.
Job Summary:
Provides high-quality technical training delivery on Eaton Cummins Automated Transmission Technologies products and systems. Delivers technical training to distributor, dealer, and customer service personnel to enable technician efficiency, repair quality and customer satisfaction. Provides technical support as required.
In this role, you will make an impact in the following ways:
- Action Oriented: You will actively seek out and tackle new opportunities and challenges with a sense of urgency, high energy, and enthusiasm. This means being proactive and ready to take on tasks that push you out of your comfort zone.
- Communicates Effectively: You will develop and deliver communications that are tailored to the unique needs of different audiences. This involves understanding your audience and conveying your message clearly and effectively through various modes of communication.
- Drives Results: You will consistently achieve results, even under tough circumstances. This means staying focused on your goals and finding ways to overcome obstacles to deliver high-quality outcomes.
- Drives Vision and Purpose: You will paint a compelling picture of the vision and strategy that motivates others to take action. This involves inspiring and guiding your team towards a shared goal.
- Ensures Accountability: You will hold yourself and others accountable to meet commitments. This means setting clear expectations, monitoring progress, and ensuring that everyone follows through on their responsibilities.
- Instills Trust: You will gain the confidence and trust of others through honesty, integrity, and authenticity. This involves being transparent, reliable, and consistent in your actions and decisions.
- Organizational Savvy: You will maneuver comfortably through complex policy, process, and people-related organizational dynamics. This means understanding the intricacies of your organization and effectively navigating its structure and culture.
- Plans and Aligns: You will plan and prioritize work to meet commitments aligned with organizational goals. This involves setting clear priorities, creating actionable plans, and ensuring that your efforts are aligned with the broader objectives of the organization.
Want more jobs like this?
Get jobs in Richland, MI delivered to your inbox every week.
RESPONSIBILITIES
To be successful in this role, you will need the following:
- Accurately Forecast and Plan: Predict training demand and develop plans to meet business needs effectively.
- Deliver and Support Training: Provide technical training and support to technicians and service personnel on various products, policies, systems, and tools.
- Maintain Expertise and Materials: Continuously develop your expertise through train-the-trainer sessions and keep training materials up to date.
- Evaluate and Improve Training: Use participant feedback and field performance to evaluate and enhance training programs.
- Maintain Records and Report: Keep accurate technical training records and report on service capability.
- Customize Training Programs: Adapt and modify training programs and presentations to meet specific needs.
- Build Relationships: Develop strong relationships with technical colleges to support technician development.
- Manage Logistics: Oversee the shipping process to ensure timely delivery of class materials, including student workbooks and hands-on materials.
Education, Licenses, Certifications:
College, university or equivalent technical experience required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Intermediate level of relevant work experience required, including experience in service.
QUALIFICATIONS
This position will be an employee of the Eaton Cummins Joint Venture (ECJV): Eaton Cummins Automated Transmission Technologies.
- Internal applicants are defined as current employees of the Eaton Cummins Joint Venture: Eaton Cummins Automated Transmission Technologies.
- External applicants are defined as individuals who are not employed by Eaton Cummins Joint Venture: Eaton Cummins Automated Transmission Technologies, including current employees of parent companies Eaton or Cummins.
- External applicants can submit their application through the external recruiting channel careers.cummins.com.
Additional responsibilities of this role:
- Develop relationships with technical colleges to support technician development.
- Support field training initiatives and technician competitions
- Become an expert using our Learning Management System (LMS) and provide support to technicians if necessary
- Manage the shipping process in the South Region to ensure timely delivery of class material, including student workbooks and hands-on material
NOTE: THIS ROLE WILL SUPPORT TRAINING NEEDS IN THE SOUTH REGION OF THE UNITED STATES
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.
Job Service
Organization Cummins Inc.
Role Category Hybrid
Job Type Exempt - Experienced
ReqID 2409451
Relocation Package No
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.