DESCRIPTION
- Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications.
- Analyzes and evaluates application functionality and provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities.
- Determines and documents optimum application setup and configuration to meet functional requirements and specifications; configures and verifies application setup and configuration.
- Develops expertise in emerging application and solution trends and functionality; provides functional recommendations for assigned applications and systems.
- Conducts analysis of potential application solutions, identifies and recommends solutions to address functionality gaps in the application.
- Develops and maintains strong relationships with relevant vendors; works with vendors to improve application functionality and resolve functionality issues.
- Partners with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs.
- Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed).
- Creates and manages functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution.
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RESPONSIBILITIES
Skills
Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements.
Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements.
Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements.
Business insight - Applying knowledge of business and the marketplace to advance the organization's goals.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Global perspective - Taking a broad view when approaching issues, using a global lens.
Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
QUALIFICATIONS
Education, Licenses, Certifications
College, university, or equivalent degree in Information Technology, Business or a related subject required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
- Good understanding of business processes pertaining to Sales and Distribution as part of domain knowledge This is an extensive hand-on position and requires min. of 7-11 years with SAP SD configuration expertise of various modules in S/4 HANA.
- The SAP SD Analyst develops & maintains a "superuser" level of understanding of the existing SD business processes & Well versed with Quotation, Inquiry, Order, Outbound Delivery, Billing, Credit Management, Export, Service Sale, Taxation, Pricing, Shipping, Output Management and other key processes.
- Cross Functional experience with FICO, PP, QM, PM, MM, PM etc.
- Ideates in design, development and implementation of best practice solutions and improvements to SCM and cross functional processes and work with business and IT teams to promote business transformation leading to digitization of supply chain.
- Lead production support and business operations support for global support.
- Should be able to work in multiple shifts in a follow the sun model.
- SAP Certification is mandatory.
Job Systems/Information Technology
Organization Cummins Inc.
Role Category Hybrid
Job Type Exempt - Experienced
ReqID 2402330
Relocation Package Yes