DESCRIPTION

We are looking for a talented Quality Technician - Level II to join our team specializing in Quality for our Cummins Inc. facility in Jamestown, NY.

In this role, you will make an impact in the following ways:

• Supporting Engineers : By assisting in production-related and inspection tasks, you will help ensure smooth operations and high-quality output.
• Quality Control : Monitoring material quality and making necessary adjustments will directly contribute to maintaining high standards in the processing plant.
• Documentation : Maintaining and supporting documentation and records will ensure accurate tracking and compliance with industry standards.
• Defect Identification : Comparing physical characteristics to technical specifications will help identify defects early, preventing potential issues down the line.
• Testing and Reporting : Conducting simple tests and preparing technical reports will provide valuable data for decision-making and product improvement.
• Customer Assistance : Assisting customers in understanding product specifications and measurement data will enhance customer satisfaction and trust.
• Measurement Studies : Participating in measurement uncertainty studies will contribute to the accuracy and reliability of measurement and calibration results.
• Equipment Maintenance : Ensuring proper maintenance and calibration of measurement and test equipment will keep tools in optimal condition, supporting consistent and accurate testing.

• Strong Decision-Making Skills : The ability to make good and timely decisions will keep the organization moving forward and ensure efficient problem-solving.
• Resourcefulness : Effectively securing and deploying resources will help you manage tasks efficiently and support the team's goals.
• Expertise in Measurement Science : Analyzing measurement processes and identifying sources of measurement uncertainty will be crucial for maintaining accuracy and reliability in your work.
• Proficiency in Quality Process Management : Applying quality tools and methods will ensure the products, processes, and services meet high standards and comply with industry requirements.
• Laboratory Management Skills : Leading technical resources and managing the business aspects of the laboratory will ensure that both technical and business objectives are met, along with maintaining necessary certifications and accreditations.

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.

• Significant hands-on experience highly desired with Major Gaging in production applications / Includes: CMM's, on-line surface finish gages, on-line pc-based gage systems, fixture style gages, all types of hand gages, Adcole Camshaft gages, roundness gages, etc.
• Excellent oral and written communication skills required.
• Computer skills required (Includes spread sheet software programs, Excel, word, Minitab, etc.)
• Excellent GD &T and Blueprint reading skills required.
• Strong Technical background and aptitude desired related to machining component manufacturing lines along with their inspection procedures.
• CMM operations skills experience desired (PC-DMIS, etc.)
• Customer Focus: Demonstrate exceptional service delivery to ensure customer satisfaction by effectively managing unresolved situations, frequent changes, delays, or unexpected events.
• Self-Motivated: Exhibit high levels of self-motivation and initiative. Lead by example and inspire others through your actions.
• Flexibility: Adapt to a wide variety of tasks, quickly shift focus as demands change, manage transitions effectively from task to task, adjust to varying customer needs, and manage work times efficiently to complete assigned jobs.
• Teamwork: Support the Gage Lab team goals by embracing change, displaying enthusiasm, fostering a collaborative working environment, and willingly sharing knowledge with colleagues.
• Attention to Detail: Follow detailed procedures meticulously to ensure accuracy in documentation and data, maintain a well-organized system of records, and concentrate on routine work details.
• Decision Making and Problem Solving: Take decisive action to solve problems, demonstrating sound judgment and a realistic understanding of the issues at hand.
• Demonstrated Organizational & Time Skills Management

• Resource for all Gage R&R / MSA Studies throughout the plant; work with appropriate Manufacturing and Quality people to schedule/organize, assist, perform, and maintain QIE studies at JEP.
• Participate in related plant Quality activities as requested (Internal Corp. audits, BVC audits, work instruction changes, etc.
• Responsible for Gage Lab Documentation Control Activities.
• Work with Lab Manager on updates related to ISO 17025 lab certification (includes: work instructions, specifications updates, team training matrices, etc.)
• Understand and support ISO 17025 initiatives as they relate to the Gage/Metrology Lab environment.
• Work with Gage Lab Techs with aspects related to various plant gages and calibration instructions.
• Report results to appropriate people and maintain all study records in the lab area for the plant.
• Be responsible for both the quality of work produced, and the stoppage of work if a gage problem is discovered through tests.
• Work with Gage Lab Techs with aspects related to various plant gages.
• Support Gage Lab Metrics and Score cards/ Work on monthly updates for lab.