DESCRIPTION

We are looking for a motivated, energetic Diesel engine field service technician to join our team at the Dartmouth Cummins location.

This is a field service position with some overnight stays away from home. We are looking for a Red Seal certified technician. Previous marine experience is an asset. This is a customer facing role with on-call rotation every few weeks.

In this role, you will make an impact in the following ways:

• Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
• Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

• Red seal certification (Heavy duty, Truck and transport) is mandatory.
• Hold or maintain clean driving record.
• Self supervision and experience with Marine vessels considered as an advantage.
• Previous experience with Sea Trial is also an asset
• Customer facing role experience
• Locally valid driving permit
• This position may require licensing for compliance with export controls or sanctions regulations.