DESCRIPTION
We are looking for a talented Remote Field service technician to join our team in Thunder Bay.
We are on a hunt for a diesel technician willing and able to work in various locations from Winnipeg to Thunder bay in a field service technician role. This is a customer facing position. We would like to have a new team member who is accountable, reliable and dependable. This position offers a 5000$ sign on bonus !
In this role, you will make an impact in the following ways:
- Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.
- Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
- Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
- Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Maintains service vehicle and tools for cleanliness and proper operation.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Identifies additional service opportunities with customer.
- Completes training in line with skill and business requirements.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
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RESPONSIBILITIES
To be successful in this role you will need the following
Education, Licenses, Certifications:
- Red seal certification HET or Truck and transport is preferred
- Locally valid driving permit.This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
- Minimal level of workshop related experience required.
- Basic level knowledge of and/or experience with engine products.
- Basic electrical knowledge is an asset
- NORCAT certification is an asset.
- Cummins engine diagnostics and repairs would be an asset.
- Maintain electronic log book for hours in accordance with NSC.
- Complete all task related documentation as part of the individual job daily.
- Willing to travel to attend formal in-class training..
- Hand tools - must process a basic set of technician hand tools.
Working hours are Monday to Friday 8am to 430pm with some overtime hours including weekends to support customer needs.
After-hours rotational on-call for two week periods of time.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.
QUALIFICATIONS
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Job Service
Organization Cummins Inc.
Role Category Hybrid
Job Type Technician
Min Salary $46
Max Salary $52
ReqID 2400334
Relocation Package Yes