Field Service Diesel Technician

Key Responsibilities:

Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools. Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

RESPONSIBILITIES

In order to be successful in this role you will need the following:

• Completes complex internal engine repairs
• Performs engine overhauls unassisted
• Detailed understanding of the aftertreatment system and components
• Proficient experience with engine diagnostic software

QUALIFICATIONS

Hours of operation range primarily between 6am-6pm. Actual working hours may vary based on business needs. Evenings and occasional weekend work will be required.

All technicians will be part of a rotating on call schedule.

DOT

• A current valid license is required for this role
• This role requires a 5 year motor vehicle report, free from major violations
• This role requires applicant to pass a Department of Transportation (DOT) physical
• 3 years driving experience
• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use

-Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age

• This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.

Education, Licenses, Certifications:

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Basic level field service work experience

Intermediate level knowledge of and/or experience with engine products

Customer service experience

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

Min Salary $26.54

Max Salary $39.81

ReqID 2411191

Relocation Package Yes

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.