DESCRIPTION

We are looking for a talented Country Leader to join our team specializing in General Management for Functional Support - Leadership in Dublin, Ireland

In this role, you will make an impact in the following ways:

• Operational Excellence: You will oversee daily operations for the Ireland region, ensuring that all business functions are running smoothly and meeting financial and operational goals. Your leadership will be pivotal in maintaining high standards and improving processes.
• Strategic Planning & Execution: By developing and managing the Annual Operating Plan, you will align branch performance with company goals, driving the achievement of key financial metrics and growth targets.
• Customer Satisfaction: You will shape the customer experience by enhancing customer satisfaction through programs like Net Promoter Score and Lens of the Customer, ensuring your branches consistently deliver excellent service.
• Business Development: You will drive business growth by executing the annual marketing and sales plan, building strong relationships with existing customers, and forming new partnerships and alliances within the business segment.
• Leadership Development: By recruiting, developing, and motivating high-quality customer service employees, you will foster a team culture that prioritizes both customer and employee satisfaction, ensuring long-term success.
• Warranty & Service Improvement: You will play a key role in identifying and resolving repetitive warranty issues, leading efforts to enhance product and service quality across the branches.
• Compliance & Safety: Ensuring adherence to health, safety, and environmental standards will be a critical part of your role, creating a safe and compliant work environment through audits and proactive management.
• Community Engagement: You will promote corporate responsibility, ensuring that Cummins is seen as a positive force in the communities where it operates, benefiting employees and local stakeholders alike.

• Strategic Vision and Execution: To be successful, you need strong strategic planning skills to develop and implement a territory-wide plan, translating long-term goals into actionable short-term business objectives for growth and market penetration.
• Leadership & Relationship Building: You will need excellent leadership and people management abilities, especially in selecting, developing, and managing dealers in Ireland, while also engaging with the UK leadership team and cross-functional departments.
• Operational Expertise: A deep understanding of supply chain management, including procurement, storage, distribution, and facility management, is crucial for ensuring smooth operations and financial accountability.
• Collaboration & Communication Skills: Success will require clear, consistent communication to align the Ireland team with broader European and corporate goals, as well as fostering collaboration to address cross-functional challenges and drive operational improvements.

• College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
• Six Sigma Green Belt certification or Sponsor certification required.