DESCRIPTION

Collaborate with business management and line leaders to develop quality goals and objectives for the business. Lead the development and maintenance of continuous improvement actions, tools, and capabilities in support of defect-free processes that meet or exceed customer expectations and achieve business results. Lead the continuous improvement project selection and priority setting process in assigned areas. Plan, establish, manage, and track the continuous improvement progress and its effect on business results. Mentor teams focused on continuous quality improvement via project completing and implementation. Lead quality assessments and audits focused on processes critical to customer and business success. Organize post-implementation exercises to identify strengths and opportunities for improvement. Develop employees in the delivery of quality functional excellence. Apply Total Quality Management (TQM) principles and customer centric mindset. Use TOM and Cummins Operating Systems practices to assess performance, set strategy aligned with business need, and create consistency of purpose for continuously improving products, processes, and services. Enable data driven proactive decision making to achieve zero defects and remove barriers to enable line of sight to customers. Guide in the practice and application of quality management system standards required by international certification bodies, industry specific regulatory authorities and customer's contractually specified requirements. Lead all aspects of supplier quality management, including helping to develop strategy and collaborative supplier partners. Identify supplier innovation capabilities and contribute to supplier audit and certification process. Track supplier performance metrics and act to quickly resolve issues to improve supplier quality performance.