DESCRIPTION

We are looking for an enthusiastic Customer Order Management Analyst - Apprentice to join our team specializing in the Customer Order Management function for our Power Systems Business Unit in United Kingdom, Daventry. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!

Summary of the course:

The Customer Order Management Analyst Apprentice role is a developmental position within the Customer Order Management Team. During the apprenticeship you will work 5 days per week, The working hours are 37.5 per week. On completion of this apprenticeship, you will obtain a Business administrator (level 3) and Business Analyst (level 4).

• Working under the guidance of the Customer Account Manager, the Apprentice will be involved with all aspects of order management and customer interface within the plant.
• Prepare detailed Customer/Distributor Score Cards for review on a monthly and quarterly basis.
• Continuous collation of data attributed to the business using Oracle/Excel and providing reports to worldwide customers.
• Researching various attributes of the plant using Oracle/Excel and liaising with various departments in the creation of reports when required.
• Encouraged to get involved with all other departments at the plant to gain good knowledge and understanding of a global multinational organization.
• Supporting Customer visits to the Daventry site, including preparing rooms, PPE and documentation.

• Educated to GCSE level including Maths & English A-C/9 - 4 or equivalent.
• Computer literacy - proficient knowledge of Windows, in particular Microsoft Excel and ability to learn new software packages.
• Attention to detail, analytical skills, communication skills (verbal and written), time management and prioritisation skills, proactive attitude
• Ability to work independently or as part of a team.