DESCRIPTION
GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/)
Job Summary:
Content authority for the Program Backlog. Responsible for identifying customer needs and product market trends, prioritizing Features, guiding the work through the Program Kanban in support of business agility and developing the program vision and roadmap for an Agile Release Train (ART). Works closely with development, in short, integrated learning cycles, to bring the voice of the customer to the developers and the voice of development to the customer, and to maximize the value of multiple products resulting from the work of the product/agile team.
Key Responsibilities:
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Works with customers (as well as Product Owners) to continuously understand and communicate their needs and participate in the validation of the proposed solutions; represents the voice of the customer; entrepreneur for products; expert on the archetypical users of products; Articulates and prioritizes personas and their problems so that appropriate products or solutions can be built. Seeks out and interviews customers for user experience feedback and market trends; illustrates market problems in a story that puts the problems in context. Works with Epic Owners to develop the Lean business case for Epics that affect their Agile Release Train (ART). Applies knowledge on how strategic themes influence the strategic direction of a program portfolio; Understands the direction provided by the Portfolio Canvas, Lean Budgets, and Guardrails. Manages the flow of work through the Program Kanban and into the Program Backlog while making sure there are enough Features ready in the backlog at all times; accountable for effective product backlog management; defines and explicitly communicates the Product/Product Category goals; creates, orders, and clearly communicates Product/ Product Category Backlog items apart from ensuring that the backlog is transpaent, visible, and understood. Participates in Program Increment (PI) planning by presenting the vision along with any relevant upcoming milestones and by participating as Business Owners for the train, with the responsibility of approving PI Objectives and establishing business value; defines Releases and Program Increments; decides when enough value has accrued to warrant a release to the customer. Works with System and Solution Architecture/Engineering to understand Enabler work and assist with decision-making and sequencing of technology enablers. Participates in demos, Inspect & Adapt (I&A) workshop, and assessment of metrics. Builds an effective Product Management/Product Owner team to facilitate efficient and effective development; understands and works in line with the organization's mission, operations, structure, and goals; understands informal structures and processes of the organization; understands organization-level implications of his or her day-to-day decisions. Develop strong relationships to deliver business value using relevant Business Relationship Management practices.
RESPONSIBILITIES
Competencies:
- Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders.
- Business insight - Applying knowledge of business and the marketplace to advance the organization's goals.
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Global perspective - Taking a broad view when approaching issues, using a global lens.
- Manages conflict - Handling conflict situations effectively, with a minimum of noise.
- Agile Systems Thinking - Embraces a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems to ensure the economic success of the solution.
- Building High Performance Teams - Identifies and applies critical skills and Lean-Agile principles and practices in the creation of high-performing Agile teams to construct high-quality, well designed technical solutions.
- Lean Agile and SAFe Mindset - Advocates for and leads others in the concepts of the Agile Manifesto and Lean thinking in support of adopting and applying the 9 SAFe principles and practices for the organization.
- Lean Portfolio Management, budgets, and Economic Framework - Applies Lean and systems thinking approaches in support of strategy, investment funding, Agile portfolio operations, and governance; evaluates working systems; manages Epic investments and dynamic budget adjustments to minimize overhead through funding and empowering Value Streams while maintaining financial and fit-for-use governance to minimize overhead; assesses and supports decision rules that align to the financial objectives of the Solution to guide the economic decision-making process.
- Planning and Managing Ceremonies - Plans, schedules, and leads ceremonies that create a cadence for the team to maximize productivity, promote collaboration, maintain transparency, and inspect and adapt so the team can continuously learn and improve.
- Program Backlog Management and User Story Elaboration - Identifies, refines, prioritizes, and sequences backlog items using Weighted Shortest Job First (WSJF) to ensure the economic success of the solution; determines the details of a product feature to ensure that any unanswered questions about it are answered so that development can proceed.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. SAFe® Product Owner/Agile Product Manager (POPM) or SAFe® Agile Product and Solution Management certifications are preferred. This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
- Relevant work experience of 8-12 years required
- Significant business and technical knowledge with practical experience of the Lean methodology, principles and tools are preferred.
- Experience working in an Agile Environment is preferred.
- Significant experience as a Product Owner is preferred.
QUALIFICATIONS
- SAFE certification
- Should have managed Service cloud, Sales cloud, CPQ, Communities and platform projects.
- Should have managed Field Service projects
- Aware of PM framework, Agil and Scrum methodologies and tools like Jira
- Should have managed US grooming, prioritization, back log management, estimation, capacity planning
- Should have managed business stakeholders right from product planning, road map, execution, conducting workshops, change management
- Should manage project documentation and conduct SIT/UAT with business
- Should have managed large program implementations and support projects
- Should have worked on process improvement/simplification, continuous improvements
Job Systems/Information Technology
Organization Cummins Inc.
Role Category Hybrid
Job Type Exempt - Experienced
ReqID 2407403
Relocation Package Yes