DESCRIPTION

We are looking for a talented Account Management Specialist to join our team specializing in Sales for our Power Generation Sales - AME Department in Dubai, United Arab Emirates.

In this role, you will make an impact in the following ways:

• Building Strong Customer Relationships: You'll support the account team in developing and maintaining positive relationships with customers, ensuring their needs are met and fostering long-term loyalty.
• Organizing Customer Visits and Negotiations: By assisting in the organization of customer visits and negotiations, you'll help create opportunities for meaningful interactions and successful deals.
• Identifying Customer Needs: Your role in identifying and understanding customer needs will be crucial in tailoring solutions that align with their expectations and requirements.
• Curating and Organizing Data: You'll help curate and organize data and information that will assist customers in evaluating the benefits of Cummins' products and services, aiding in informed decision-making.
• Supporting Contract Negotiations: Providing information to the account team to support the negotiation and implementation of contracts will ensure smooth and beneficial agreements for both parties.
• Coordinating Communication: You'll help coordinate communication and interfaces with customers and internal stakeholders, ensuring everyone is aligned and informed.
• Championing the Voice of the Customer: Acting as a champion for the voice of the customer, you'll advocate for their needs and feedback within the business, driving improvements and customer satisfaction.
• Driving Revenue Growth: By identifying new business opportunities and participating in cost reduction initiatives, you'll contribute to revenue growth and the overall success of the company.

• Strong Relationship-Building Skills: You'll need to effectively develop and maintain relationships with key accounts in the G-Drive, Gas, and Defence sectors, as well as support distributors in Africa and the Middle East.
• Analytical and Reporting Skills: The ability to analyze data, generate reports, and support the account team with valuable insights will be crucial for informed decision-making and strategic planning.
• Sales Pipeline and Forecasting Expertise: Proficiency in managing the sales pipeline, evaluating its health, and adjusting strategies accordingly, along with accurate sales forecasting based on customer data, will be essential for achieving sales objectives.
• Effective Communication and Adaptability: You'll need to explain complex topics in a way that is understandable to various audiences, ensuring that both internal teams and customers can retain and use the information effectively.

• College, university, or equivalent degree in marketing, sales or a related subject or an acceptable combination of education and experience required.
• Basic relevant work experience required. Customer-facing experience preferred.
• This position may require licensing for compliance with export controls or sanctions regulations.