Summary:
The Medical Information Specialist is responsible for providing accurate, balanced, and evidence-based medical information about CSL Behring products to healthcare providers, decision-makers, patients, and caregivers. The role involves developing and maintaining standard response documents, presentations, and managed care materials for global use, ensuring compliance with U.S. regulations while reviewing promotional and medical content. The Specialist collaborates with internal teams to align training and labeling materials with medical standards, represents Medical Affairs at conferences, gathers competitive intelligence, and manages vendor and stakeholder relationships to support effective communication strategies.
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Responsibilities:
- Respond to HCP, patient, and caregiver inquiries with accurate medical information, document cases, and triage adverse events or product complaints.
- Develop and maintain standard response letters (SRLs) and FAQs for Medical Information databases.
- Serve as a core medical reviewer for promotional materials, ensuring regulatory compliance and effective cross-functional collaboration.
- Lead the creation and update of AMCP product dossiers and payer-focused resources to support market access.
- Develop and harmonize slide decks for US Field Medical use in collaboration with global teams.
- Train and mentor new Medical Information Specialists, fellows, and Medical Affairs staff.
- Contribute to labeling updates and guidance as part of the extended labeling committee.
- Plan and staff Medical Affairs booths at national/international conferences and report insights to internal teams.
Qualifications:
• PharmD degree a must; advanced degree a plus
• 1-2 years of previous hospital, clinical or community pharmacy experience a must; (fellowship or residency will apply); working knowledge of FDA regulations regarding drug promotion and dissemination of product and medical information. Previous hospital or clinical setting experience or community pharmacy experience required
• Advanced knowledge of pharmacotherapy
• Knowledge of biomedical publication searching and literature review
• Excellent verbal and written communication skills with experience in medical writing preferred
• Ability to conduct professional and compassionate interactions with healthcare professionals and consumers regarding serious and complex disease-states or products
Our Benefits
CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
Please take the time to review our benefits site to see what's available to you as a CSL employee.
About CSL Behring
CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
Do work that matters at CSL Behring!