JOB DESCRIPTION
Senior Manager - Fund Solutions
Location: Jersey
Department: Private Equity
Vacancy type: Permanent
35 hours per week
The position
CSC is a leading provider of fund administration and outsource services. We put our clients at the heart of our business, providing accurate, efficient and bespoke reporting to them and their investors. You will be required to ensure client records are clearly and accurately updated with all correspondence, communicate openly and honestly with clients on a regular basis and establish good relationships with your clients and team.
Your responsibilities
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- Manage the interaction within the Funds team, conducting meetings with team members, as appropriate
- Attend all Board and Committee meetings of the client, ensuring accurate recording of discussions/resolutions including; preparation and circulation of accurate minutes in line with service level agreements and documenting and diligent follow up and reporting on actions arising both internally and to the relevant Board/Committee.
- Ensure management of your client's portfolio along with your team, offering advice from our internal processes
- Take responsibility for the performance of all necessary tasks required to facilitate support of specific Fund team
- Manage the Funds team interaction, conducting meetings as appropriate
- Carefully assist the Client Director in ensuring compliance of the team with all internal policies and procedures, with particular reference to local legislation and internal policies and procedures
- Consider at all times the "Money Laundering" and "Know Your Clients" issues and report any concerns to the Compliance Team
- Proactively keep up to date with current industry issues
- Liaise with the Jersey Financial Services Commission from time to time as needed
- Ensure delivery of client service meets agreed service standards set by CSC and the client, and is compliant with risk management policies, procedures and practices
- Communicate openly and honestly with clients and your team on a regular basis
- Pro-actively manage and develop client relationships, playing a key role in business development
- Maintain client documents with integrity and with the highest level of confidentiality
- Review and manage the workload of team administrators on a daily basis reporting upwards to senior management
- Work with the team to develop their skills using performance management tools, including appraisals, 1-to-1s and coaching
- Provide new, innovative ideas on how to improve the efficiencies of daily tasks
- Take care of and establish good relationships with all suppliers, team mates and clients
- Drive the team and your personal development using all the resources available at CSC to achieve success
- To undertake project work as instructed by the Director
- Manage and develop good relationships with Fund team members and Central Operations
- Assist the Director/ Client Director maintain oversight of aged debt and other financial information relevant to the Funds team as required by the Finance Group
- Accurately record all time spent dealing with client matters to ensure the client's are correctly invoiced
- Review aged debt and other financial information as required and ensure that the debt management protocol is adhered to
- At least ICSA/STEP/ACCA qualified or equivalent
- Comprehensive experience within a Fund administration business
- Knowledge of local legislation/Corporate Governance
- Broad understanding of the wide range of fiduciary products offered by CSC
- Strong people management skills and the ability to inspire and develop junior staff members
- Effective communication and interpersonal skills
- Ability to formulate, consider and select the most appropriate solutions
- Ability to work effectively in a team
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ABOUT US
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC takes pride in finding and qualifying people through an internal sourcing model. We encourage candidates to apply directly to our website and not through third party sources. CSC only accepts resumes from employment agencies who are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people.
- We have been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.