JOB DESCRIPTION
Senior Administrator, Operations
Location: Jersey
Department: Private Client
Vacancy type: Permanent
35 hours per week
The position
CSC Private Client is a specialist team of administrators which caters specifically for the needs of wealthy families, family offices and owner-managed businesses.
The position available is for a senior administrator to join the Operations and data management team who work closely with the team's management to ensure an efficient and effective flow of information between the client facing teams, the support team in our Acceleration Centre (ACE), the systems supporting our client data and the clients themselves.
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The successful candidate will have an interest in using technology to deliver strong levels of client service and will be expected to act as a second line of support to the client facing teams.
Your responsibilities
- Provide support to client facing teams including assistance with client on-boarding and termination, CDD/KYC and matter reviews, data management, billing and cash collection, system testing, data uploads and any other administration duties required.
- Pro-actively take on additional responsibilities and administration tasks as required by your manager or clients
- Become an expert in technical matters relating to trusts and companies, be able to share this knowledge with team, including any regulatory requirements that are applicable to your clients
- Assistance with the monitoring of team specific exception reports as well as other KPI's to ensure efficient operation of the department
- Proactively keep up-to-date awareness of current industry issues e.g. interest rate movements, changes in legislation
- Ensure client records are clearly updated with all correspondence and that trust and company records and statutory databases/registers are kept up to date
- Communicate openly and honestly with administration teams to ensure all requests are dealt with promptly
- Maintain client documents with integrity and confidentiality
- Be responsible and approachable when given tasks by team members
- Provide innovative ideas on how to improve the efficiencies of daily tasks
- Supervise and assist in the training, development and management of any Trainee Administrator and/or Administrator in team
- Take care of and establish good relationships with all suppliers, team mates and clients
- Drive personal development using all the resources available at CSC to achieve success
- Accurately record all time spent dealing with client matters to ensure the clients are correctly invoiced
- Assistance with the production and submission of all statutory returns
- To ensure compliance with the firm's professional conduct, quality and ethical standards.
- Strong academic background
- May hold or be working towards ACA, ACCA, STEP or ICSA, or equivalent professional qualifications.
- Be able to deal with tasks independently and use own initiative
- Must be committed and driven to achieving excellence for themselves and their client
- Be pro active and forward thinking
- Proven experience in a similar role
ABOUT US
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people.
- We have been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.