JOB DESCRIPTION
Receptionist/Office Support, Support Services
Location: Guernsey
Schedule: Monday to Friday 36.25 hours per week
On-Site
Vacancy type: Permanent
Intro:
In this role you will be a support to key stakeholders, as well as providing administrative and office support across the wider office.
Our aim is to provide a seamless, efficient, and paperless service to internal and external clients with service excellence at the heart of all that we do.
Some of the things you will be doing:
- Manage switchboard: be able to use Webex telephone system to answer and forward calls to the relevant departments. Support and work closely with the Jersey reception team to manage switchboard cover when required.
- Be available to cover front of house and client suite duties with flexibility to cover planned/unplanned absence and for some occasional functions held out of hours.
- Manage the requirements of light refreshments and food orders for meetings
- Training new joiners on the Envoy Visitor Management system
- Check for cleanliness & refreshment levels in the client suite so the suite is ready for occupants, clearing used crockery and loading the dishwashers when meetings have concluded.
- Weekly stock check of consumables for the client suite and staff refreshments
- Weekly stock check of stationery levels
- Meeting and greeting office visitors, clients, contractors and caterers. Issuing any required co-tags and logging details into Envoy for concierge.
- Registering of incoming post/couriers and preparation of outgoing post/couriers via DHL and Guernsey post online system. Forwarding proof of delivery notifications to administrators.
- Registering contractors, caterers & couriers into our online Visitor Management system (Envoy) for Concierge to log in
- Ordering branded stationary such as envelopes, compliment slips etc.
- To organize the storeroom for better accessibility and safety.
- Meet and greet external visitors on site as a secondary host to ensure visitors receive a warm welcome and seamless arrival into our office, if the primary host is not available.
- Arrange external messenger services on demand via TPS
- Review of courier, Guernsey post, and taxi invoices to ensure all details correct and re-charge to clients when required.
- Support with event organisation in Guernsey and elsewhere as required
- Arrange taxi bookings, advance and on demand for visitors and staff.
- Support the Office Manager, HR and Global Facilities where required with administrative tasks or projects
- Any other reasonable tasks associated with the role, including working closely with and assisting other team members
- Reconciliation of invoices, before sending to accounts
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- A positive, open, collaborative, "can do" attitude. Self-motivated and highly professional, with the ability to take on responsibility and proactively find solutions to suit all parties
- Ability to work proactively, anticipating needs, managing workload independently with little supervision and achieving goals and deadlines
- Experience in a similar role
- To maintain the highest standards of confidentiality and security
- Monitoring your own performance against personal and development targets
- Be adaptable and flexible in approach
- Effective team player who is able to work well as a team and on their own
- Excellent systems knowledge to include experience working with Webex and Envoy systems
- An awareness of working across different time zones
- Excellent organisational and planning skills
- Good interpersonal and communication when meeting with external Visitors and Contractors
- Outstanding attention to detail and accuracy
ABOUT US
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people.
- We have been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.