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Fulfillment Specialist

AT CSC
CSC

Fulfillment Specialist

Wilmington, DE

JOB DESCRIPTION

Fulfillment Specialist

Wilmington, DE (US) or Yarmouth, Nova Scotia (Canada)

11:00am - 8:00pm EST, Monday-Friday

Hybrid Work Model

Want to be part of something bigger?

We do too.

As a Fulfillment Specialist, you will work with global vendors and internal partners to register and renew domains.

Some of the things you will be doing:

• Providing excellent customer service to internal teams we support.

• Cooperatively work with global vendors to complete customer orders

• Manage both a shared team queue of new work and individual processing queue.

• Use critical thinking skills to research fulfillment options to find solutions for client needs.

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• Build and maintain vendor and registry relationships

• Manage daily processing workload to ensure the protection and security of global internet brands.

• Provide daily order processing commitments and meet those commitments on a consistent basis.

• Collaborate with Fulfillment team daily in huddles to provide key vendor requirements updates.

• Partner with team to ensure all the team's daily orders are completed.

• Research and analysis of domain data

• Interpretation and communication of requirements and results to internal customers

• Coordinate process improvement projects in the domain sphere to increase team efficiency

• Partner with internal teams to execute on critical strategic domains projects and launches

What technical skills, experience, and qualifications do you need?

• Strong computer skills and proficiency in MS Excel

• The ability to multitask

• Strong prioritization and time management skills, including working to deadlines

• The ability to work independently and function as part of a team

• Flexibility

• Problem solving skills

• Change management

• Analytical thinking

• Attention to detail

• Bilingual skills are a plus

• Strong interest in technology and agility at learning new products and features are a plus

#LI - CS1

#Hybrid

ABOUT US

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

WHY WORK WITH CSC?

At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
  • CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
  • Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.

Client-provided location(s): Wilmington, DE, USA
Job ID: CorporationService-9712
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Leave of Absence
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Tuition Reimbursement
    • Leadership Training Program
    • Mentor Program
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at CSC.