JOB DESCRIPTION
Ready to change how business gets done? So are we.
Administrator
Location: Jersey
Department: Executive Compensation Services
Vacancy type: Permanent, Hybrid
35 hours per week
The position
We want to grow future leaders and our highly experienced department is looking to recruit ambitious and forward-thinking individuals who have strong transferable skills and are looking for a career that is challenging and offers an opportunity to specialise in a growing area.
As an Administrator you would have a varied workload focused on providing exceptional customer service including but not limited to client communications, preparing resolutions for the trustee, instructions to intermediaries, payments, updating registers, updating trust records, as well as maintaining and updating our online administration portals. Technical affinity and good data management skills, together with Excel experience would be advantageous.
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We encourage our administrators to grow in their role and offer the opportunity to study, we also believe in the importance of ownership and responsibility and in time our administrators are given the opportunity to build and be responsible for their own portfolio of clients.
Your responsibilities
- Effectively assist in the administration of a portfolio of clients, working to tight deadlines when needed
- Proactively take on additional administration tasks to support other team members, based on client demands
- Develop and build knowledge of the team's online administration portal and other trust accounting and management systems
- To have an awareness of and be keen to develop an understanding of key trustee and deferred compensation concepts
- Comply with relevant jurisdictional and regulatory requirements and all Intertrust policies & procedures
- Ensure client data integrity and client records are maintained accurately at all times
- Communicate openly and honestly with clients, intermediaries and team members on a regular basis
- Effectively manage and prioritise your daily work activities
- Be committed and driven to achieving excellence
- Work alongside a senior member of the team assisting them with their workloads and taking responsibility for administration tasks under their supervision
- Be approachable and accessible to all team members, offering guidance and seeking development when required
- Demonstrate Intertrust values these are excellence, responsiveness, innovative and connected at all times
- Establish good relationships with clients, intermediaries and team members
- Drive personal development using all the resources made available by Intertrust to achieve success
- Strive for excellence in your work and inspire those around you
- Be able to deal with tasks independently, using own initiative and taking ownership of tasks
- Must be committed and driven to achieving service excellence for themselves
- Be pro active and forward thinking
- Candidates would ideally have one or two years experience in a similar role or another area of the finance industry with transferable skills
- A good working knowledge of online filing systems, Outlook, Word, Excel and capable of working with online systems and banking platforms
- Interest in and affinity with using technology to deliver client service
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ABOUT US
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people.
- We have been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.