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Workplace Services Manager

AT CrowdStrike
CrowdStrike

Workplace Services Manager

Tel Aviv, Israel / Remote

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

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About the Role:

As the Manager of Workplace Services (WPS) Israel, you will oversee CrowdStrike's Israeli-based office locations. This position will be responsible for the oversight of all day-to-day facilities and workplace operations in Israel, and will report into the Office Manager, EMEA. This role will also serve as the direct manager to all Israeli-based Workplace Services Coordinators, Office Coordinators, and Receptionists. This role centers its core focus on workplace services, facilities management, and office operations with an emphasis on proactive and hospitality minded customer service. This role is required to be in-office 5 days per week, with a strategic and thoughtful rotation of onsite presence across all local office locations.

What You'll Do:
  • Ensures the office is operated and maintained in compliance with established policies and procedures. Further administers the development of policies and procedures to align with local or regional requirements
  • Supports the integration of acquired Israeli companies in relation to operations and real estate
  • Leading the Welfare program including identifying holidays, event creation & execution
  • Manages all office amenity and foodservice programs including pantry services, lunch process, specialty catering requirements, etc.
  • Partners with WPS team members on the thoughtful design and execution of all workplace services event planning and employee activities (Ex: FalconFit)
  • Champions conference room management and meeting coordination, including serving as main POC for all meeting hosts in pre-planning coordination
  • Champions all vendor relationships and account management with laser focus on the janitorial output and property management/LL partnership
  • Supports the day-to-day delivery of workplace service programs such as reception, visitor arrival, mail/postal services, shipping/receiving, copy services, etc.
  • Champions welcome moment for all Israeli new hires, including site awareness training and familiarization - in partnership with WPS team and hiring managers
  • Liaison between internal support groups and GREWS for all Israeli-based operations: specifically HR, IT, AV, and Physical Security. Laser focus on conference and meeting room functionality
  • Partners with GREWS leadership on the development and management of the Israeli-based annual operating budget, including ownership of COUPA requirements, operations expenses management, variance tracking, and re-forecasting with Finance
  • Administers back-of-house core facilities operations including the proactive management of all (FFE) furniture, fixtures & equipment maintenance while also addressing all MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.)
  • Responsible for coordinating, scheduling, and overseeing activities of contractors executing facilities-focused services
  • Acts as a liaison with Landlord/Property Management teams regarding all back-of-house maintenance issues and drives ongoing relations inclusive of recurring face to face meetings
  • Meets and collaborates with local senior leadership and stakeholders on a recurring basis
  • Acts as incident commander and first responder during an emergency, while maintaining close contact with Physical Security, Human Resources, GREWS, local authorities, and governmental agencies
  • Backfills in reception and coordinator services across all Israeli sites when necessary (due to unexpected or planned absences as well as for lunch breaks by WPS team)
  • Accessible by all onsite teams - highly visible customer service focused role
  • Serve as the regional POC for all COUPA related needs AND the liaison between Procurement within the Israeli Workplace Services team
  • Serves as the onboarding "buddy" for all of Israeli Workplaces Services new hires
  • Serves as a member of the WPS recruitment and interviewing panel when sourcing new members of our team within Israel
  • Special projects as required by GREWS leadership
  • Health & Safety partnership as required
What You'll Need:
  • Experience in acquisitions and managing complex integrations
  • 5+ years People Management experience
  • 5+ years of Workplace/Office/Facilities Management experience
  • Fluent in English and Hebrew language speaking and writing
  • Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals
  • Keen attention to detail with the ability to juggle multiple priorities
  • High level of integrity and ethics with the ability to maintain confidentiality
  • Strong organizational and interpersonal skills
  • Ability to manage multiple priorities efficiently
  • Desire to work in a fast-paced environment
  • Proficient in MS Office and G Suite
#LI-AL1
#LI-Remote

Benefits of Working at CrowdStrike:
  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Client-provided location(s): Tel Aviv-Yafo, Israel
Job ID: CrowdStrike-R21533
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • FSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns