#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
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About the Role:
The Falcon Complete Security Advisor is focused on the overall health and security posture of Falcon Complete Partners. The Falcon Complete Security Advisor will work with a group of Partners and will focus on delivering demonstrable value to assigned Partners. The ideal candidate will demonstrate high competency in technical, security, and Partner management skills aimed at guiding Partners towards a successful and secure experience with Falcon Complete. The Falcon Complete Security Advisor will collaborate with internal teams to ensure a successful Partner journey and to help address any and all issues that may threaten the Partners security and Falcon Complete's ability to stop breaches.
What You'll Do:
- Responsible for assigned Partners.
- Assess Partners Falcon Complete environment and ensure alignment with Falcon Complete standards.
- Meets with the Partner on established cadence to review opportunities for improvement, and recommendations that align to improved security.
- Creates recommendations for components of CrowdStrike products that may lead to improved security posture.
- Coordinates technical resources as needed to ensure timely resolution to technical issues.
- Contact Partner directly upon identification of misalignment with Falcon Complete standards.
- Documents, updates, and resolves all Partner related issues in accordance with established procedures and SLAs.
- Partners with internal teams to ensure Partner satisfaction.
- Provides guidance and partners with other team members to ensure customer satisfaction.
- Establishes a 'go-to-green' plan for Partners drifting from a successful and secure experience.
- Creates and delivers content to a Partner.
- Serves in committees or focus groups designed to improve processes and procedures.
- Trains and coaches new Partners of Falcon Complete on standards and best practices.
- 7+ years in Cybersecurity focused role.
- 5+ years of experience as a security advisor or consultant.
- Experience working with large, complex, and high skilled clients and MSP/MSSP's
- Excellent customer-facing communication skills including verbal and written.
- Experience delivering presentations to large audiences (i.e. webinars).
- Partner with CrowdStrike teams to troubleshoot and resolve customer issues.
- Ability to travel to visit Partners onsite or at events.
- Adept in Windows, Linux, and MAC operating systems.
- Experience and demonstrated knowledge of threat detection and incident response.
- Knowledge of the following frameworks: ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix and MITRE Att&ck.
- Bachelor's degree in Technology and/or Cybersecurity or equivalent experience.
- Experience as a leader in Incident Management and CSIRT operation.
- Experience with customer Change Management.
- Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR).
- Experience with Crowdstrike and other NGAV solutions
- Experience with Service Integration with API's
- Experience SIEM Integration
- Experience with Identity Threat Protection
#LI-Remote
This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.
Benefits of Working at CrowdStrike:
- Remote-first culture
- Market leader in compensation and equity awards
- Competitive vacation and flexible working arrangements
- Comprehensive and inclusive health benefits
- Physical and mental wellness programs
- Paid parental leave, including adoption
- A variety of professional development and mentorship opportunities
- Offices with stocked kitchens when you need to fuel innovation and collaboration
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com , for further assistance.